Insurance Business Analyst: NB & Claims, Digital Systems

Morgan McKinley; Hong Kong; On-site; HKD 420,000 - 600,000; Full time

Job summary

Morgan McKinley in Hong Kong is seeking a seasoned Business Analyst to support NB or Claims operations for insurance clients. You will translate business needs into BRDs and agile user stories, and coordinate UAT with IT and external vendors.

You will map as-is and to-be processes to identify bottlenecks and streamline onboarding, e-Claims, and policy administration flows. We require 2-5+ years in life or general insurance, strong process-mapping and stakeholder-management skills, and

Qualifications

• 2-5+ years of business analysis experience in life or general insurance
• Experience with NB (new business) or Claims operations
• Proven ability to draft BRDs and functional specs
• Experience coordinating UAT and defect triage

Responsibilities

• Partner with business users to elicit needs and translate into BRDs and agile user stories
• Map current and future workflows to identify bottlenecks and optimize processes
• Drive enhancements across digital onboarding portals and core systems
• Lead UAT planning, test case authoring, and post-release support
• Ensure adherence to SOPs, compliance guidelines, and SLAs

Skills

Business analysis

Requirements gathering

Process mapping

UAT coordination

Education

Insurance domain knowledge

Tools

JIRA

Confluence

Visio

Lucidchart

SQL

Job description

Morgan McKinley in Hong Kong is seeking a seasoned Business Analyst to support NB or Claims operations for insurance clients. You will translate business needs into BRDs and agile user stories, and coordinate UAT with IT and external vendors.

You will map as-is and to-be processes to identify bottlenecks and streamline onboarding, e-Claims, and policy administration flows. We require 2-5+ years in life or general insurance, strong process-mapping and stakeholder-management skills, and