In-store Visual Merchandising Manager

KOS International Holdings; Hong Kong; On-site; HKD 720,000 - 1,000,000; Full time

Job summary

KOS International Holdings' luxury fashion brand is seeking an In-Store Visual Merchandising Manager to uphold its brand visual identity and lead a team across Hong Kong stores. You will work with operations and sales, develop strategies, plan displays, and ensure consistency with global guidelines while mentoring junior merchandisers and collaborating with regional teams.

This role requires strong leadership, English fluency, and willingness to travel between stores in Hong Kong to deliver

Qualifications

• Minimum six years of visual merchandising experience in luxury fashion or retail.
• Strong leadership and communication skills.
• Fluency in English; Cantonese/Mandarin an advantage.

Responsibilities

• Develop and implement visual merchandising strategies reflecting the brand identity.
• Lead and mentor junior visual merchandisers to meet standards.
• Plan window and in-store displays across stores and pop-ups.
• Collaborate with retail teams to translate shopper insights into displays.
• Review stores to ensure alignment with global guidelines.
• Coordinate with external vendors for merchandise materials.
• Provide training and development to the team.

Skills

Leadership

Visual merchandising

Adobe Creative Suite

Microsoft Office

English fluency

Travel within HK

Tools

Adobe Creative Suite

Microsoft Office

Job description

In-Store Visual Merchandising Manager

PRIMARY OBJECTIVE

Our client, a leading luxury fashion brand, is seeking an experienced and highly motivated In-Store Visual Merchandising Manager to uphold its visual identity and deliver exceptional visual merchandising standards throughout the store.

In this store-based role, you will work closely with store operations and sales teams while leading and developing a team of junior In-Store Visual Merchandisers. You may also support visual merchandising activities across the Hong Kong store network and contribute to special projects in other regions.

JOB DUTIES & RESPONSIBILITIES

• Support the development and implementation of visual merchandising strategies that reflect the brand’s identity and deliver a compelling, consistent brand narrative across stores.

• Lead, motivate and guide junior In-Store Visual Merchandisers to execute visual merchandising guidelines and uphold brand standards.

• Plan, prepare and execute window displays, in-store displays and product presentations across stores, temporary retail spaces, events and pop-ups to enhance the client experience and support sales performance.

• Partner closely with retail and store teams to understand client preferences and shopping behaviours, translating these insights into impactful visual merchandising presentations.

• Regularly review and evaluate in-store visual merchandising standards to ensure alignment with global guidelines and consistently high aesthetic standards.

• Share constructive feedback, recommendations and creative ideas with the Regional Visual Merchandising team while maintaining consistent brand representation across locations.

• Stay informed of industry best practices and emerging visual merchandising trends, proactively proposing innovative ideas to enhance the client experience.

• Assist in managing external vendors and partners involved in the production of visual merchandising materials and fixtures.

• Collaborate with cross-functional teams, including Retail, Client Development & Communication, and Product Management, to ensure visual merchandising initiatives are coordinated and aligned.

• Provide ongoing coaching, training and development to junior team members, fostering a culture of excellence and continuous improvement.

KEY REQUIREMENTS & COMPETENCIES

• A minimum of six years of visual merchandising experience within luxury fashion or retail, with a proven track record of delivering outstanding results.

• Strong understanding of luxury retail and fashion trends, with the ability to translate brand identity and product storytelling into visually compelling displays.

• Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate a team.

• Strong organisational skills and attention to detail, with the ability to manage multiple projects simultaneously.

• Ability to perform effectively under pressure and meet tight deadlines without compromising quality.

• Proficiency in relevant visual merchandising software and tools, including Adobe Creative Suite and Microsoft Office.

• A creative mindset, with a passion for innovation and continuous improvement.

• Willingness to travel between store locations within Hong Kong as required.

• Flexibility to work a varied schedule in line with the operational needs of a store-based retail role.

• Fluency in spoken and written English; proficiency in Cantonese and/or Mandarin would be an advantage.