Implementation Project Manager

SAS; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

SAS in Hong Kong seeks an Implementation Project Manager to lead complex enterprise software deployments as the main customer liaison, accountable for scope, schedule, budget, governance, risk and quality.

You will own end-to-end delivery across multiple workstreams, collaborating with clients and internal teams, ensuring successful outcomes, adherence to SAS standards, and driving customer satisfaction in a dynamic, hybrid work environment.

Qualifications

• 5+ years of project management experience in application development or enterprise software implementations.
• Bachelor’s degree or above in CS, Engineering or quantitative discipline.
• Demonstrated ownership of governance, delivery, customer relationships, risk, and financial performance.
• Excellent communication, facilitation, organization, problem-solving, and influencing capabilities.
• Fluency in English, Cantonese and Mandarin.

Responsibilities

• Define the implementation, staffing, delivery approach, milestones, and governance model for each engagement.
• Control scope, schedule, resources, dependencies, and deliverables to meet contractual commitments.
• Act as the primary contact for customers and internal stakeholders, providing clear updates and managing expectations.
• Build trusted relationships and maintain strong customer satisfaction.
• Establish effective governance, change control, and delivery oversight.
• Assess and mitigate risks, particularly for financially significant, subcontracted, or new-solution projects.
• Own budgets, expenses, revenue forecasts, invoicing, receivables, and subcontractor costs.

Skills

Project mgmt

Stakeholder mgmt

Communication

Leadership

Problem solving

Influencing

English

Cantonese

Mandarin

Education

Bachelor’s degree in CS/Engineering or quantitative

Job description

Implementation Project Manager

Hybrid | based in Hong Kong

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About the job

We are seeking an Implementation Project Manager to lead complex enterprise software implementations as the primary customer liaison, owning end-to-end delivery across scope, schedule, resources, budget, governance, risk, quality, and customer satisfaction in line with SAS standards and business objectives.

This is an exciting opportunity to lead enterprise software engagements from initiation through closeout, integrating delivery governance, customer leadership, financial control, risk management, and quality oversight. Highlights of the role include:

• Ownership of high-impact, end-to-end implementation projects working with leading FSI organizations in Hong Kong
• Delivery of enterprise-grade data, AI, and analytics solutions that drive measurable business outcomes
• Exposure to AML, fraud detection, financial crime compliance initiatives alongside industry best practices
• A flexible work environment and highly collaborative culture

As an Implementation Project Manager, you will:

Project Management and Governance

• Define the implementation, staffing, delivery approach, milestones, and governance model for each engagement.
• Control scope, schedule, resources, dependencies, and deliverables to meet contractual commitments.

Stakeholder Management

• Act as the primary contact for customers and internal stakeholders, providing clear updates and managing expectations.
• Build trusted relationships and maintain strong customer satisfaction.

Governance and Risk Management

• Establish effective governance, change control, and delivery oversight.
• Assess and mitigate risks, particularly for financially significant, subcontracted, or new-solution projects.

Financial Accountability

• Own budgets, expenses, revenue forecasts, invoicing, receivables, and subcontractor costs.
• Contribute to quarterly revenue and margin targets and provide accurate progress, cost, and revenue forecasts.

Customer Success and Quality

• Deliver successful outcomes through project health checks, quality oversight, and customer satisfaction management.
• Complete project closeout, documentation, lessons learned, and skills inventory updates.

Practice and Organizational Contribution

• Support regional consulting strategy, operational excellence, reusable frameworks, service offerings, staff development, and revenue growth.

Values:

• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications

• 5+ years of project management experience in application development or enterprise software implementation, including leadership of multiple workstreams.
• Bachelor’s degree or above, preferably in Computer Science, Engineering, or quantitative discipline
• Demonstrated ownership of project governance, delivery, customer relationships, risk, and financial performance.
• Excellent communication, facilitation, organization, problem-solving, and influencing capabilities.
• Fluency in English, Cantonese and Mandarin

Preferred qualifications:

• Project experience related to Fraud, AML, Financial Crime Compliance solutions
• Working knowledge of solution architecture related to data management, analytics, AI solutions
• PMP certification

You are welcome here.

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information:

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact [e-mail].

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