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Hong Kong Exchanges and Clearing Limited (HKEX) is seeking a capable IT Service Management Operations professional to join our Technology Service Management group in Hong Kong. The role focuses on Identity and Access Management (IAM) operations and governance, delivering efficient processes and improvements across the ITSM platform.
You will participate in IAM projects and manage user access, onboarding, and privilege administration, while collaborating with internal customers, application
Company Introduction: We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all."
HKEX strategizes to focus on applying new technologies to modernize our core functions in order to enable greater efficiency in our operations and deliver new services to our market. We are looking for a strong talent with IT services management knowledge and experience to join our IT Service Management Operation Team under Technology Service Management. This role supports daily operations in Identity and Access Management (IAM) as well as providing improvement recommendations to the IT Service Management (ITSM) platform and account management platform. The Technology Service Operations (TSO) covers Services Management processes including Incident Management, Problem Management, Change Management, Asset Management, Configuration Management Database, Production Account Management, Identity Governance and Administration. Candidate with relevant knowledge in these disciplines will have an advantage. Candidate should have a customer service mind-set to drive process improvement, push for operational efficiency and value.
Location: HK-DTH 9/F Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Contract
Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world’s leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange. As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of world, through its pioneering Connect schemes, increasingly diversified product ecosystem and its deep, liquid and international markets. HKEX is a purpose-led organisation which, across its business and through the work of HKEX Foundation, seeks to connect, promote and progress its markets and the communities it supports for the prosperity of all. Discover the latest career opportunities and programmes at HKEX.
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