Housekeeping Coordinator

Kowloon Shangri-La, Hong Kong; Hong Kong; On-site; HKD 223,200 - 234,360; Full time

Job summary

Kowloon Shangri-La, Hong Kong is seeking a Housekeeping Coordinator to assist the daily operations of the Housekeeping Department and to ensure a welcoming stay for our guests.

Responsibilities include receiving guest requests, updating room status, maintaining records, managing key control, and performing duties as assigned by Management. Proficiency in MS Office and fluency in English and Chinese are required.

Qualifications

• Certificate in Hospitality Management or related discipline.
• At least 1 year of housekeeping experience in a hotel.
• Proficient with Microsoft Office applications.
• Strong communication, organizational and problem-solving skills.
• Good command of English and Chinese, written and spoken.

Responsibilities

• Accurately receive, record and relay guest requests to relevant Departments.
• Update room status in the system on a daily basis and investigate discrepancies.
• Maintain and organize administrative records and documentation.
• Manage key control procedures and monitor lost and found items.
• Perform any other duties as assigned by Management.

Skills

Communication

Organization

Problem-solving

Education

Certificate in Hospitality Management

Tools

Microsoft Office

Job description

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.

Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About the Role

As aHousekeeping Coordinator, you will be assisting with the daily operations of the Housekeeping Department, ensuring a welcoming stay for our guests.

Key Responsibilities

• Accurately receive, record and relay guest requests to relevant Departments.


• Update room status in the system in a daily basis and investigate any discrepancies.


• Maintain and organize administrative records and documentation.


• Manage key control procedures and monitor lost and found items.


• Perform any other duties as assigned by Management.

About You

• Certificate in Hospitality Management or other related disciplines.


• At least 1 year of relevant experience in the Housekeeping Department in Hotel with similar capacity.


• Proficient in Microsoft Office applications.


• Strong communication, organizational and problem-solving skills.


• Good command of spoken and written English and Chinese.

More Job Information

Salary

• 20000 - 21000 / MONTH

Job Function

• 餐飲 · 酒店 - 其他職位

Location

• 尖沙咀東

Education

• 文憑或相等程度