Health Strategy & Development, Specialist (Assistant Manager for Panel Management)

AIA Hong Kong and Macau; Hong Kong; On-site; HKD 1,000,000 - 1,400,000; Full time

Job summary

AIA Hong Kong and Macau is seeking a strategic professional to help shape Health Strategy, ecosystem and propositions that drive value for customers and KPIs. You will direct partnership development, channel communications and engagement programs to expand health offerings.

The role requires strong strategic thinking, experience in health propositions, and ability to collaborate across departments and external partners to deliver impactful health initiatives while ensuring regulatory compliance.

Qualifications

• Degree in Business or Healthcare.
• Strong strategy development skills.
• Experience in health proposition development and partnerships.
• Knowledge of insurance products is advantageous.
• Ability to work in a fast-paced environment and meet tight timelines.
• Excellent communication and stakeholder management.

Responsibilities

• Develop and articulate Health Strategy and propositions for superior customer value.
• Drive new strategic partnerships and health value-added services.
• Strengthen partnerships and streamline processes for efficiency.
• Prepare business cases and support project development.
• Collaborate across departments and with partners to achieve KPIs.

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Contribute to the development of Health strategy, ecosystem and proposition development for superior customer value propositions in order to achieve the company KPIs. Involved in customer/channel engagement and capture market share through directing effective partnership development, channel communications and engagement programs.

Roles and Responsibilities:

• Develop and articulate the Health Strategy, incorporating inputs from SMEs across all Health Proposition teams as well as driving new initiatives and innovation
• Explore and develop new strategic partnership to create new health value-added services and programs to customers
• Strengthen the existing partnership relationship and streamline process and workflow to gain operation efficiency
• Prepare business cases of Health projects and support project development
• Collaborate with different departments, Group Office and partners to drive and implement new initiatives to achieve the desired KPIs and business objectives
• Keep abreast of the market trend and practice; research and analyze the latest market trends and practices, and recommend alternatives for current health ecosystem enhancements
• Ensure strict adherence to internal compliance/governance guidelines and market regulations
• Provide support to ad hoc projects and proposition initiatives arising from time to time.

Minimum Job Requirements:

• Degree in Business or Healthcare
• Relevant industry experience with 5 years of relevant healthcare experience is a must
• Strong strategy development skills and well-versed in proposition development
• Sound knowledge on insurance products as added advantage
• Work and thrive in an environment that challenges and empowers its people
• Must be collaborative and able to build internal and external relationships Capable to operate in a fast-paced environment, meet tight timelines with sometimes changing priorities
• Agile mindset to deal with a constantly changing macroeconomic setting and customer behaviors
• Must be skilled in clearly articulating data and reports in a manner easily understood in oral and written format
• Customer centric and strong capabilities in business analysis and insights
• Excellent communication skills and proven project management experience
• Ability to work under pressure on multiple priorities

Others:

• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.