Health Strategy & Development, Specialist (Assistant Manager for Panel Management)

AIA Hong Kong and Macau; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

AIA Hong Kong and Macau is seeking a seasoned professional to join the Marketing, Distribution & Partnership team. You will contribute to developing Health strategy, ecosystem and propositions to drive KPI achievement and superior customer value.

You will engage customers, partners and stakeholders, delivering purpose-led brand positioning and messaging for Healthier, Longer, Better Lives across channels. The role emphasizes strategy development, partnerships and market insights.

Qualifications

• Degree in Business or Healthcare.
• 5 years of relevant healthcare experience required.
• Strong ability to develop health strategy and propositions.
• Good knowledge of insurance products is an added advantage.

Responsibilities

• Develop Health Strategy and ecosystem for superior customer value propositions.
• Drive partnership development and channel engagement programs.
• Strengthen existing partnerships and streamline workflows for efficiency.
• Prepare business cases and support project development.
• Collaborate with departments and partners to achieve KPIs and objectives.
• Research market trends and recommend ecosystem enhancements.
• Ensure compliance with governance and regulations.
• Support ad hoc health proposition initiatives.

Skills

Strategy development

Partnership development

Communication skills

Project management

Agile mindset

Data analysis

Stakeholder engagement

Education

Degree in Business or Healthcare

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose‑led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

About The Role

Contribute to the development of Health strategy, ecosystem and proposition development for superior customer value propositions in order to achieve the company KPIs. Involved in customer/channel engagement and capture market share through directing effective partnership development, channel communications and engagement programs.

Roles And Responsibilities

• Develop and articulate the Health Strategy, incorporating inputs from SMEs across all Health Proposition teams as well as driving new initiatives and innovation
• Explore and develop new strategic partnership to create new health value-added services and programs to customers
• Strengthen the existing partnership relationship and streamline process and workflow to gain operation efficiency
• Prepare business cases of Health projects and support project development
• Collaborate with different departments, Group Office and partners to drive and implement new initiatives to achieve the desired KPIs and business objectives
• Keep abreast of the market trend and practice; research and analyze the latest market trends and practices, and recommend alternatives for current health ecosystem enhancements
• Ensure strict adherence to internal compliance/governance guidelines and market regulations
• Provide support to ad hoc projects and proposition initiatives arising from time to time.

Minimum Job Requirements

• Degree in Business or Healthcare
• Relevant industry experience with 5 years of relevant healthcare experience is a must
• Strong strategy development skills and well-versed in proposition development
• Sound knowledge on insurance products as added advantage
• Work and thrive in an environment that challenges and empowers its people
• Must be collaborative and able to build internal and external relationships Capable to operate in a fast‑paced environment, meet tight timelines with sometimes changing priorities
• Agile mindset to deal with a constantly changing macroeconomic setting and customer behaviors
• Must be skilled in clearly articulating data and reports in a manner easily understood in oral and written format
• Customer centric and strong capabilities in business analysis and insights
• Excellent communication skills and proven project management experience
• Ability to work under pressure on multiple priorities

Others

• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.