Head of Insurance Proposition

HSBC; Hong Kong; Sur place; HKD 4 000 000 - 6 000 000; Plein temps

Résumé du poste

HSBC is seeking a highly accomplished leader to head Insurance Proposition in Hong Kong. You will define the global vision, shape strategies, and drive wealth insurance initiatives across multi-channel distribution, integrating with global and local teams to optimize the customer journey and revenue growth.

You will lead market intelligence efforts, work with Data/Marketing to uncover upsell opportunities, and ensure governance over product development and sales frameworks in a digitized wealth

Qualifications

• Deep understanding of sales and service strategies in financial services, incl. bancassurance and insurance product management.
• Ability to set clear strategic direction across Groups, Regions and Markets.
• Strong leadership and communication to influence senior teams.

Responsabilités

• Define and champion global vision and strategy for Insurance Proposition.
• Develop wealth insurance strategies and business plan to support priorities.
• Maintain competitive wealth insurance offering and drive distribution revenue.
• Solve business problems to create positive impact for customers/shareholders.
• Maintain market intelligence on trends, products, and competitors.
• Collaborate with global/local stakeholders to optimize customer journey.

Connaissances

Strategic Leadership

Stakeholder Mgmt

Bancassurance

Sales Strategy

Data Analytics

Description du poste

GCB 4

We are currently seeking a high calibre professional to join our team as a

Head of Insurance Proposition.

In This Role You Will

• Define and champion the global vision and strategy for Insurance Proposition, ensuring alignment with the overall organizational goals
• Develop wealth insurance strategies and business plan to support strategic priorities of the company
• Maintain competitive wealth insurance offering and to increase wealth insurance distribution revenue and penetration in collaboration with Wealth and Global Insurance teams, aligned to WPS strategy
• Manage to solve business problems and identify areas for improvement that would create a positive impact to customers and shareholders.
• Responsible for maintaining Market Intelligence to understand Market trend and Competitor's Innovation in products, services, customers journey, etc
• Work closely with respective global & local stakeholders to deepen customer engagement, relationship and value; ensuring that the end-to-end customer journey is optimal with suitable products and services.
• Work closely with Data & Analytics, Marketing & Customer Insights to identify effective upsell/cross-sell opportunities and develop appropriate wealth insurance propositions to grow revenue per customer
• Work with Premier & Wealth Distribution and Sales Performance & Effectiveness teams to support multi-channel distribution (manned/online/digital) as required and to optimize the distribution model and maximize productivity and business outcome via effective training programme design
• Drive integration of wealth insurance sales journey into wider HSBC Retail Wealth eco-system and proposition, through collaboration with senior stakeholders across different lines of business and functions, particularly in the area of mobile Wealth and digitization of wealth journeys
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of bancassurance strategies and business performance
• Work with local markets and key stakeholders to align VSIP allocation to ensure effective use of our budget and achieve synergies as much as we can
• Maintain effective governance and oversight for wealth insurance product development, FVE framework and sales & distribution
• Monitor effectiveness of implementation of agreed business initiatives ensuring business objectives are being met

In This Role You Will

• Define and champion the global vision and strategy for Insurance Proposition, ensuring alignment with the overall organizational goals
• Develop wealth insurance strategies and business plan to support strategic priorities of the company
• Maintain competitive wealth insurance offering and to increase wealth insurance distribution revenue and penetration in collaboration with Wealth and Global Insurance teams, aligned to WPS strategy
• Manage to solve business problems and identify areas for improvement that would create a positive impact to customers and shareholders.
• Responsible for maintaining Market Intelligence to understand Market trend and Competitor's Innovation in products, services, customers journey, etc
• Work closely with respective global & local stakeholders to deepen customer engagement, relationship and value; ensuring that the end-to-end customer journey is optimal with suitable products and services.
• Work closely with Data & Analytics, Marketing & Customer Insights to identify effective upsell/cross-sell opportunities and develop appropriate wealth insurance propositions to grow revenue per customer
• Work with Premier & Wealth Distribution and Sales Performance & Effectiveness teams to support multi-channel distribution (manned/online/digital) as required and to optimize the distribution model and maximize productivity and business outcome via effective training programme design
• Drive integration of wealth insurance sales journey into wider HSBC Retail Wealth eco-system and proposition, through collaboration with senior stakeholders across different lines of business and functions, particularly in the area of mobile Wealth and digitization of wealth journeys
• Establish key performance indicators (KPIs) and metrics to measure the effectiveness of bancassurance strategies and business performance
• Work with local markets and key stakeholders to align VSIP allocation to ensure effective use of our budget and achieve synergies as much as we can
• Maintain effective governance and oversight for wealth insurance product development, FVE framework and sales & distribution
• Monitor effectiveness of implementation of agreed business initiatives ensuring business objectives are being met

To Be Successfl You Will Need

• Deep understanding of sales and service strategies within the financial services industry, including bancassurance and insurance product management, as well as sales process optimization
• Ability to set clear strategic direction aligned with Markets, Propositions, Channels, and Functions, and experience working across Group, Region, and Market teams
• Broad understanding of Wealth and Premier banking, with in-depth knowledge of issues impacting the customer and marketing agenda, enabling effective communication with senior business leads
• Familiarity with culture, supervision, and conduct frameworks, and knowledge of the global external environment, including regulatory, political, competitors, and market factors.
• Strong leadership, interpersonal, and communication skills with the ability to influence senior teams and interact at all levels of the organization
• Deep understanding of sales and marketing principles, familiarity with culture, supervision, and conduct frameworks, and experience in positively driving culture
• Strong numerical and analytical skills, with the ability to work independently, multi-task, filter information, and prioritize multiple demands
• Ability to navigate the matrix, drive integration opportunities, and effectively plan and manage projects

Opening up a world of opportunity www.hsbc.com/careers

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Issued by The Hongkong and Shanghai Banking Corporation Limited.

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