Head of BCM - Macau/HK

NexusSearch International Limited; Hong Kong; On-site; HKD 777,000 - 1,165,000; Full time

Job summary

A leading integrated resort organization in Asia seeks a Head of Business Continuity Management to guide crisis management initiatives and strengthen the business continuity culture. The ideal candidate will be hands-on in developing and implementing strategies that ensure organizational resilience, focusing on training, stakeholder communication, and emergency preparedness. This role requires an articulate leader with a persuasive communication style and strong analytical skills, along with experience in crisis management and operations.

Qualifications

• Experience in business continuity planning, auditing, and vendor negotiations.
• Strong interpersonal skills and ability to collaborate across departments.
• Physically fit to respond to cues and navigate the property efficiently.
• Strong cross‑department collaboration.
• Analytical mindset and problem-solving ability.

Responsibilities

• Analyze potential crises and risks that could impact the company.
• Develop strategic solutions for Business Continuity Management Systems.
• Implement comprehensive crisis management and business continuity plans.
• Create and facilitate emergency response scenarios and exercises.
• Manage the Emergency Operations Center and maintain operational readiness.
• Establish an effective BCMS aligned with corporate objectives and processes.
• Manage the emergency notification system.
• Maintain operational readiness of the Emergency Operations Center.
• Develop and administer BCM training programs across the company.
• Create and maintain emergency management policies and reports.

Skills

Leadership

Crisis management

Analytical problem-solving

Collaboration

Computer literacy

Interpersonal skills

Microsoft Office

Tools

Microsoft Office

Job description

Our client is one of the largest integrated resorts in Asia and is currently expanding its operations. They are seeking to hire a Head of Business Continuity Management (BCM) to lead their team in Macau. The ideal candidate will be hands‑on in establishing and facilitating BCM within the organization, actively building relationships with stakeholders at all levels, and providing training. Additionally, this individual must be a persuasive leader who can effectively communicate crisis‑related concepts to both technical and non‑technical staff.

Responsibilities

• Analyze potential crises and risks that could impact the company.
• Develop strategic solutions to emphasize the importance of Business Continuity Management Systems (BCMS) throughout the organization.
• Foster a positive business continuity culture that integrates BCMS into the organization’s strategic and daily management practices.
• Implement comprehensive crisis management and business continuity plans to prepare for and effectively manage various crises and emergencies.
• Create and facilitate realistic scenarios and situational exercises involving key personnel and decision‑makers.
• Establish an effective BCMS that aligns with corporate goals, integrates processes, and ensures communication, compliance, and ongoing commitment.
• Manage the emergency response notification system.
• Maintain and ensure the operational readiness of the Emergency Operations Center.
• Develop and administer training programs for team members across the company.
• Create and maintain policies and reports related to emergency management and business continuity preparedness and response.

Requirements

• Intelligent, articulate, and persuasive leader capable of effectively communicating crisis‑related concepts to both technical and non‑technical staff.
• Experience in business continuity planning, report writing, auditing, crisis management, IMS, training, and vendor negotiations.
• Analytical mindset with strong problem‑solving skills.
• Excellent interpersonal skills, with the ability to collaborate effectively across departments.
• Proficient in Microsoft Office and possess strong computer literacy.
• Physically fit to respond to visual and auditory cues; able to navigate all areas of the property efficiently; good manual dexterity.
• Results‑oriented, with the ability to achieve objectives and take accountability for outcomes.