A reputed logistics firm in Hong Kong is seeking a technical support specialist to provide assistance across 200 global offices. The role involves supporting network infrastructure, engaging in research projects, and being involved in architectural design. Candidates should have at least 1 year of relevant experience, strong problem diagnosis skills, and knowledge of Cisco networking technology. Proficiency in English and Chinese, with Putonghua as a plus, is also required.
Qualifications
1+ year relevant experience in technical support.
Strong technical problem diagnosis skills required.
Preferable to hold CCNA and CCNP certifications.
Responsibilities
Provide technical support on global network and IP telephony for 200 offices worldwide.
Participate in data networking and network security projects.
Involved in architectural design and implementation of network infrastructure.
Skills
Technical problem diagnosis
Cisco networking technology
Wireless LAN
Firewall/VPN
IP Telephony
Spoken and written English
Chinese
Putonghua
Education
CCNA
CCNP
Job description
A reputed logistics firm in Hong Kong is seeking a technical support specialist to provide assistance across 200 global offices. The role involves supporting network infrastructure, engaging in research projects, and being involved in architectural design. Candidates should have at least 1 year of relevant experience, strong problem diagnosis skills, and knowledge of Cisco networking technology. Proficiency in English and Chinese, with Putonghua as a plus, is also required.