Global Data Center Programs Lead

Alibaba Cloud; Hong Kong; On-site; HKD 1,200,000 - 1,800,000; Full time

Job summary

Alibaba Cloud is seeking an experienced senior infrastructure operations professional to lead end-to-end colocation implementation across global facilities. The role oversees EMS data integration, vendor governance, and cross-functional collaboration with operations and engineering teams to ensure reliability and performance.

You will drive standards adoption, validate electrical/HVAC/ELV controls, and deliver dashboards for compliance. International travel up to 30-40% is expected.

Qualifications

• 8+ years of experience in infrastructure operations with proven colocation management or vendor governance.

Responsibilities

• Drive the end-to-end rollout of the colocation management standard across eight dimensions (Equipment, Personnel, Monitoring, Emergency Response, Drills, Change, Maintenance, Flying-Inspection Risk) with project plans, milestones and acceptance criteria.
• Lead the EMS data-integration project, mapping data-points, validating connections, and ensuring telemetry into the monitoring platform (IT room temperature/humidity, power, and other route-related equipment).
• Partner with local operations and engineering delivery teams, negotiating scope, SLAs, and remediation items with colo providers and vendors; coordinate through plans, RACI, risk/issue logs, and delivery cadence.
• Lead the review and validation of electrical, HVAC, and ELV automation logic, sign-off through acceptance testing, and ensure production readiness.
• Build dashboards and scorecards for compliance and EMS health; report progress and risks to global HQ; drive data-based improvements.
• Collaborate with global HQ on standards evolution and regional capability development through training and knowledge transfer.

Skills

Project management

Vendor governance

Stakeholder management

Infrastructure operations

Data integration

Technical support

Education

Bachelor's degree in a technical field

Tools

BMS

ELV systems

Job description

Alibaba Cloud is seeking an experienced senior infrastructure operations professional to lead end-to-end colocation implementation across global facilities. The role oversees EMS data integration, vendor governance, and cross-functional collaboration with operations and engineering teams to ensure reliability and performance.

You will drive standards adoption, validate electrical/HVAC/ELV controls, and deliver dashboards for compliance. International travel up to 30-40% is expected.