Global Client Success Lead – Fintech Banking

Pave Bank; Hong Kong; Sur place; HKD 626 959 - 940 438; Plein temps

Avantages offerts par ce poste

Competitive compensation and benefits

Equity in the company

Résumé du poste

Pave Bank is seeking a Client Success Lead in Hong Kong to manage client relationships and ensure successful adoption of our banking platform. The role involves overseeing the operational lifecycle from onboarding to ongoing support while driving operational excellence and collaboration across teams.

The ideal candidate will have at least 6 years of experience in client success or account management, particularly within fintech or digital banking sectors, and strong analytical and communication skills. Pave Bank offers a competitive compensation and benefits package.

Qualifications

• 6+ years of progressive experience in Client Success and Account Management.
• Experience managing enterprise or fintech clients in operational environments.
• Hands-on experience working with Risk and Compliance frameworks.

Responsabilités

• Manage operational lifecycle of client relationships from onboarding to support.
• Identify opportunities to improve client adoption and operational efficiency.
• Build strong relationships with client stakeholders to ensure service experience.

Connaissances

Client Success

Account Management

Operational Problem-Solving

Data Analysis

Communication

Description du poste

Pave Bank is seeking a Client Success Lead in Hong Kong to manage client relationships and ensure successful adoption of our banking platform. The role involves overseeing the operational lifecycle from onboarding to ongoing support while driving operational excellence and collaboration across teams.

The ideal candidate will have at least 6 years of experience in client success or account management, particularly within fintech or digital banking sectors, and strong analytical and communication skills. Pave Bank offers a competitive compensation and benefits package.