General Technician (技工)

Shangri-La Group; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

Competitive benefits

Structured learning & development

Colleague travel perks

Inclusive and respectful workplace

Job summary

Shangri-La Group is seeking a General Technician to maintain and repair hotel facilities, equipment and systems to ensure smooth daily operations. This role involves safeguarding water supply and electrical systems across guest rooms, restaurants, kitchens and other departments.

The ideal candidate has at least 2 years of hotel maintenance experience, a valid Electrical Workers registration (A/R) and knowledge of boiler operation. Shift work and Cantonese fluency are preferred.

Qualifications

• Minimum 2 years of experience in hotels
• Valid Electrical Workers registration preferred
• Experience maintaining boilers is advantageous
• Willingness to work in shifts
• Good command of Cantonese

Responsibilities

• Perform preventive maintenance and repairs on water supply and electrical systems in guest rooms, restaurants, kitchens and other departments
• Regularly inspect hot water pumps, cold water pumps and seawater pumps
• Assist in operation, maintenance and repair of boilers, steam drainage and related mechanical systems
• Handle emergency repairs of plumbing and drainage systems
• Carry out other duties as assigned by Supervisors
• Provide timely and reliable maintenance support across hotel facilities

Skills

Electrical knowledge

Mechanical maintenance

Shift work

Education

Certificate of Registration of Electrical Workers (Grade A/R)

Boiler operation license

Tools

Boiler maintenance

Job description

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

Enchantment begins in an Ever-Bustling City: Kowloon Shangri-La, Hong Kong, the very first hotel to open in the reclaimed Tsim Sha Tsui East where the glam light of the city starts right outside our doors. Kowloon Shangri-La sits in the famous shopping and entertainment district of Tsim Sha Tsui East. Apart from food, shopping, and popular places of interest, Tsim Sha Tsui is a land of legends brimming with cultural heritage and fascinating stories.

About The Role

As a General Technician (技工), you will be maintaining and repairing all hotel facilities, equipment, and systems to ensure smooth daily operations.

Key Responsibilities

• Perform preventive maintenance and repairs on water supply and electrical systems for guest rooms, restaurants, kitchens, and other departments to ensure they meet operational standards.
• Conduct regular checks and maintenance on hot water pumps, cold water pumps, and seawater pumps.
• Assist in the operation, maintenance, and repair of the hotel's boilers, steam drainage, and related mechanical systems.
• Handle emergency repairs of plumbing and drainage systems.
• Perform other duties as assigned by Supervisors.
• 為酒店內所有客房、餐廳、廚房等各部門之供水及供電系統進行保養及維修，並確保符合標準
• 為各水泵（包括冷熱水泵及海水泵）等進行維修保養
• 協助操作、維修及保養酒店的鍋爐、蒸氣、排水及相關機械系統
• 處理酒店內部水務系統緊急維修工作
• 執行其他由上級指派的工作

About You

• At least 2 years of experience in Hotels with similar capacities.
• Valid Certificate of Registration of Electrical Workers (Grade A and Grade R) would be an advantage.
• Experience in the maintenance of boilers would be advantage.
• Willingness to work in shifts.
• Good command of spoken Cantonese.
• 具備至少兩年酒店相關工作經驗
• 持有有效電工A或R牌照具機電工程相關電力知識經驗者較佳
• 持有火管式鍋爐操作員牌照 / 知識經驗者較佳
• 需輪班工作
• 能以廣東話溝通

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.