Front Office Agent (Fresh graduates are also considered)

Emperor Hotel Management Limited; Hong Kong; On-site; HKD 167,000 - 246,000; Full time

Job summary

Emperor Hotels Group in Hong Kong is seeking a Front Office Agent. Fresh graduates are welcome to apply. You will handle front desk operations, assist guests with check-in and check-out, and maintain strong guest relations across our hotels and serviced apartments in the Asia-Pacific region.

Proficiency in Chinese, English and Mandarin is required. We are an equal opportunity employer and welcome qualified applicants across all levels.

Qualifications

• Diploma or above in hospitality management or related disciplines.
• Good command of Chinese, English and Mandarin.
• Fresh graduates are welcome to apply.

Responsibilities

• Handle front desk and guest services duties, including check-in and check-out procedures.
• Maintain good relationship with all guests.

Skills

Reception duties

Guest services

Check-in/out

Relationship with guests

Education

Hospitality diploma or higher

Job description

Front Office Agent (Fresh graduates are also considered)

Responsible for overall Front Desk and Guest Services duties such as handling guests' check-in & check-out procedures, booking and inquiries

Maintain good relationship with all guests

Job Requirements

Diploma or above in hospitality management or related disciplines

Good command of both spoken and written in Chinese, English and Mandarin

Fresh graduated are also considered

We are an equal opportunity employer & welcome applications from all qualified candidates. The information provided will be treated in strict confidence & be used only for consideration of your application for relevant / similar posts within the Emperor Hotels Group. Applicants not hearing from us within four weeks may consider their applications unsuccessful. We retain the unsuccessful applications for a maximum period of 24 months.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• How many years' experience do you have in a Reception Role?
• How many years' experience do you have as a Front Office Agent?
• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?
• Which of the following languages are you fluent in?

Hotel & Accommodation Services 51-100 employees

Emperor Hotels Group, a diversified hotel chain with a wide range of hospitality options under the management of Emperor Group. Emperor

Hotels Group is a brand of superb flexibility and sky-high ideals. Staying in Emperor hotels, you will be offered amazing services, fabulous food and unrivalled experience that you will never forget. The Group, including hotels in Hong Kong and Macau respectively

and serviced apartments as well as a few others on the way as we expand into the Asia-Pacific region, is simply the gold standard when it comes to Asian luxury hospitality. Each of our hotels has an amiable ambience and world-class amenities, displaying the

Group’s unwavering commitments to hospitality excellence. For more information, please visit our website at www.emperorhotelsgroup.com.

Emperor Hotels Group, a diversified hotel chain with a wide range of hospitality options under the management of Emperor Group. Emperor

Hotels Group is a brand of superb flexibility and sky-high ideals. Staying in Emperor hotels, you will be offered amazing services, fabulous food and unrivalled experience that you will never forget. The Group, including hotels in Hong Kong and Macau respectively

and serviced apartments as well as a few others on the way as we expand into the Asia-Pacific region, is simply the gold standard when it comes to Asian luxury hospitality. Each of our hotels has an amiable ambience and world-class amenities, displaying the

Group’s unwavering commitments to hospitality excellence. For more information, please visit our website at www.emperorhotelsgroup.com.

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