Floor Supervisor

The Peninsula Hong Kong; Hong Kong; On-site; HKD 279,000 - 323,640; Full time

Benefits offered by this job

17 paid statutory holidays

Exceptional market leading benefits

Option of MPF or ORSO retirement scheme

Job summary

The Peninsula Hong Kong is seeking a talented individual for a Housekeeping supervisory position. Candidates should possess a passion for service and excellent interpersonal skills. Responsibilities include ensuring cleanliness across guest rooms and managing daily workflows.

Applicants are required to have a minimum of 2 years of relevant supervisory experience, with luxury hotel experience being advantageous. Fluency in Cantonese and English is essential, and knowledge of Mandarin is a plus. The position offers competitive monthly compensation and substantial benefits.

Qualifications

• Minimum of 2 years' housekeeping supervisory experience, particularly in luxury hotels.
• Strong knowledge of hospitality services and housekeeping operations.
• Excellent interpersonal and communication skills.

Responsibilities

• Inspects guest rooms and pantry areas for cleanliness.
• Handles requests and complaints on guest floors.
• Organises daily workflows and manpower allocations.
• Provides guidance and training to Room Attendants.

Skills

Interpersonal skills

Communication skills

Knowledge of housekeeping operations

Fluency in Cantonese and English

Knowledge of Mandarin

Job description

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

• 17 paid statutory holidays
• Exceptional market leading benefits
• Option of MPF or ORSO retirement scheme

Key Accountabilities

• Inspects all guest rooms and pantry areas to ensure the highest standard of cleanliness
• Handles all requests and complaints on guest floors
• Organises and oversees daily workflow and manpower allocation to ensure smooth operation and efficiency
• Provides direction, guidance and training to Room Attendants to uphold Hotel standards

General Requirements

• Minimum of 2 years' Housekeeping supervisory experience, related experience in luxury hotels is a plus
• Excellent interpersonal and communication skills
• Fluent in spoken and written Cantonese andEnglish. Good command ofMandarin is an advantage
• Strong knowledge of hospitality services and Housekeeping operations

More Job Information

• 25000 - 29000 / MONTH
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