Facilities & Office Operations Coordinator

JLL; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Job summary

JLL is seeking a Facilities Coordinator in Hong Kong to oversee onsite cleaners, handle vendor performance reviews, and manage day-to-day facilities tasks.

The role requires strong English and Chinese communication, MS Office proficiency, and a proactive, organized approach to office administration. This full-time position emphasizes professional service and efficient operations within a dynamic office environment.

Qualifications

• Diploma / Higher Diploma in any discipline; experience in customer service preferred in PM/FM, hotel, or CS industry.
• Good command of both written and spoken English, and Chinese (Cantonese and Putonghua).
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and Chinese Word Processing.
• Cheerful, proactive, well organized, detail-minded and able to work independently

Responsibilities

• Manage the onsite cleaners to ensure the clean and tidiness of office and perform regular performance review with vendors.
• Responsible for invoice submission and tracking before cut-off date.
• Manage the air-conditioning arrangement upon request from users.
• Manage office supplies ordering on monthly basis.
• Making sure to demonstrate professional and polite responses in telephone responses.
• Responsible for Employee badge and building card management.
• Responsible for maintenance schedule arrangement with local vendors.
• Responsible for ticket resolving for all general facilities-related matters.

Skills

Customer service

Communication skills

MS Office

Bilingual English/Chinese

Education

Diploma or Higher Diploma

Tools

MS Office

Job description

JLL is seeking a Facilities Coordinator in Hong Kong to oversee onsite cleaners, handle vendor performance reviews, and manage day-to-day facilities tasks.

The role requires strong English and Chinese communication, MS Office proficiency, and a proactive, organized approach to office administration. This full-time position emphasizes professional service and efficient operations within a dynamic office environment.