Eyewear Retail Supervisor — Lead & Elevate Sales

Leadingnation; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Benefits offered by this job

Medical and dental insurance

Convenient location: Central / Wan Ch"

Development opportunities

International team

Job summary

Polette is seeking enthusiastic retail professionals to join our Central and Wan Chai stores in Hong Kong. We are looking for fashion-driven Sales Associates, with potential progression to a Supervisor role for experienced candidates.

Hong Kong-based candidates fluent in English, and Cantonese and/or Mandarin are welcome. Join a fast-paced brand revolutionising the eyewear industry and deliver exceptional customer service.

Qualifications

• A positive, energetic, and friendly attitude.
• Strong communication and interpersonal skills with a passion for customer service.
• Team player with collaboration mindset.
• Retail supervisory or team lead experience (for Sales Supervisor).
• Retail or customer service experience in fashion/eyewear considered a plus; fresh graduates welcome.

Responsibilities

• Deliver exceptional customer service, process sales accurately, and collaborate with the team to achieve store targets.
• Participate in product training and sales initiatives.
• Lead, train, and motivate the team to meet monthly goals.
• Oversee daily operations, visual merchandising, and inventory management for a seamless customer experience.
• Foster a positive team culture, act as the main contact for the back office, and handle escalated issues.

Job description

Polette is seeking enthusiastic retail professionals to join our Central and Wan Chai stores in Hong Kong. We are looking for fashion-driven Sales Associates, with potential progression to a Supervisor role for experienced candidates.

Hong Kong-based candidates fluent in English, and Cantonese and/or Mandarin are welcome. Join a fast-paced brand revolutionising the eyewear industry and deliver exceptional customer service.