Event Operations & Guest Experience Ambassador

Ocean Park Corporation; Hong Kong; On-site; HKD 90,000 - 124,000; Part time

Job summary

Ocean Park Corporation is seeking a Short Term / Seasonal Part Time Operations Ambassador to assist with event setup, props, signage, and post-event restoration.

You will help guests, answer enquiries, monitor on-site operations, and support queue controls and housekeeping as required. The role includes hosting engagement activities and distributing souvenirs. Outdoor shifts and weekends may be needed.

Qualifications

• Must be friendly and approachable; able to handle queries from guests.
• Experience in events or large-scale activities is a plus.
• Willingness to work outdoors and on shifts, including evenings and weekends.

Responsibilities

• Prepare event materials and assist with the setup of event props, signage, and post‑event site restoration.
• Distribute and collect event materials and souvenirs.
• Conduct regular patrols of event areas to ensure cleanliness, safety, and an overall pleasant environment.
• Assist guests by answering enquiries, monitoring on‑site operations, and providing immediate support when necessary.
• Host guest engagement activities including surprise moment, mini games and gift distribution.
• Support attraction operation including queue controls and housekeeping tasks.
• Assist in carrying out other operation duties as assigned by supervisors.

Skills

Customer service

Guest engagement

Communication skills

Job description

Ocean Park Corporation is seeking a Short Term / Seasonal Part Time Operations Ambassador to assist with event setup, props, signage, and post-event restoration.

You will help guests, answer enquiries, monitor on-site operations, and support queue controls and housekeeping as required. The role includes hosting engagement activities and distributing souvenirs. Outdoor shifts and weekends may be needed.