Door Attendant (司閽)

Shangri-La Group; Hong Kong; On-site; HKD 167,000 - 257,000; Full time

Benefits offered by this job

Travel perks

Job summary

Island Shangri-La, Hong Kong, part of Shangri-La Group, is seeking a Door Attendant to provide personalized guest assistance and ensure convenience during stay.

The role includes greeting guests, managing driveway traffic, arranging transportation, and other duties assigned by management; at least 1 year in the hotel/service industry, with strong communication and reliable teamwork.

Qualifications

• At least 1 year of relevant experience in the Hotel or Service Industry.
• Reliable and customer-oriented team player with strong communication skills.

Responsibilities

• Greet and assist guests at the Hotel entrance in a professional manner.
• Manage driveway traffic to ensure smooth and safe operations.
• Assist with transportation arrangements, including taxi and limousine services.
• Perform any other duties as assigned by Management.

Skills

Customer service

Communication skills

Team player

Job description

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About Us

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

An Elegant Sanctuary, soaring above the Urban Skyline: Rising to a commanding 56 floors, Island Shangri-La, Hong Kong provides a peaceful escape in the very heart of Hong Kong. Sweeping views of the iconic skyline, the Peak or Victoria Harbour are a constant source of inspiration in the 544 rooms and suites, each brimming with graceful Asian-inspired décor.

About The Role

As a Door Attendant (司閽), you will be providing personalized guest assistance to ensure every guest enjoys convenience and comfort throughout their stay.

Key Responsibilities

• Greet and assist guests at the Hotel entrance in a professional manner.
• Manage driveway traffic to ensure smooth and safe operations.
• Assist with transportation arrangements, including taxi and limousine services.
• Perform any other duties as assigned by Management.
• 以專業的態度於酒店門口迎接及協助賓客
• 管理車道交通，確保運作順暢及安全
• 協助安排交通服務，包括的士及酒店專車
• 履行上司分配的工作

About You

• At least 1 year of relevant experience in the Hotel or Service Industry.
• Reliable and customer-oriented team player with strong communication skills.
• 至少一年酒店或服務行業經驗
• 可靠、以客為本，並擁有良好溝通能力的團隊合作夥伴

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.