Director, Strategic Change Initiative

Standard Chartered Bank; Hong Kong; On-site; HKD 1,000,000 - 1,450,000; Full time

Job summary

Standard Chartered Bank is seeking a Strategic Change Initiative lead in Hong Kong to bridge business strategy, funded capacity, and delivery execution. You will translate objectives into coherent roadmaps, plan delivery capacity, and ensure outcomes are realized rather than merely completed activities.

The role collaborates with executives to keep the roadmap relevant, value-focused, and decision-ready, spanning governance, risk, and regulatory considerations.

Qualifications

• Experience leading large-scale change and transformation initiatives in financial services or digital-first organisations.
• Strong ability to embed outcome-based planning with traceability from strategy to execution.
• Proven track record in managing demand, supply, and investment prioritisation across complex portfolios.

Responsibilities

• Translate business strategy into delivery outcomes with defined success measures.
• Align delivery components and OKRs to strategic intent to avoid distraction.
• Maintain strategy-to-execution narrative and ensure roadmap priorities reflect assumptions.
• Coordinate multi-disciplinary delivery teams to deliver cohesive outcomes.
• Establish disciplined planning processes linking outcomes, roadmap, and capacity.

Skills

Change Governance Standards

Milestone Tracking

Benefits Lifecycle Management

Education

Bachelor's degree in finance, business, economics, or related field

Job description

Job Summary

Wealth and Retail Banking (WRB) aim to become the leading Cross-Border Affluent Bank and Wealth Manager, through strengthening our Affluent continuum, unlock network value via International Banking, accelerate Private Banking growth, and future proof our business with strong focus on risk, talent, underpinned by scalable digital platform and operational capabilities.

WRB will invest in building client-centric digital wealth and retail journeys that expands our wealth solutions and upgrade advisory capabilities, tailor our international propositions, uplift our ability to drive client upgrades and move along the client continuum, enhance our frontline enablers to support our growth in relationship managers, and strengthen our support functions in line with our growth aspirations.

We are seeking a highly skilled Strategic Change Initiative lead who will be the integration and discipline layer between business strategy, funded capacity and delivery execution, ensuring that:

• Business objectives are translated into coherent, outcome-based roadmaps


• Delivery capacity is explicitly planned, sequenced, and protected


• Progress is measured by outcomes realised, not activity completed

This role will partner closely with business owners and accountable executives to ensure delivery roadmap remains relevant, value-focused, and decision-ready.

Key Responsibilities

Strategy

• Translate business strategy underpinning initiative into clearly articulated delivery outcomes with defined success measures


• Ensure all delivery components/OKRs are explicitly aligned to strategic intent, avoiding dilution of focus through fragmented initiatives


• Maintain a coherent strategy-to-execution narrative, ensuring programme roadmap reflects agreed priorities and assumptions


• Proactively identify misalignment between strategy, delivery capacity, funding, and surface implications early

Business

• Partner with business owners and accountable executives to shape outcomes that resonate with business terms (value, growth, risk reduction, productivity)


• Ensure programme roadmap clearly demonstrates how delivery enables business objectives, not just technical outputs


• Enable informed trade-off decisions by framing options in terms of business value, timing, and impact


• Act as a trust integrator between business demand and delivery execution

Processes

• Establish and enforce disciplined programme planning processes linking business outcomes, delivery roadmap, and funded capacity


• Ensure dependency management, sequencing, and prioritisation are intentional and transparent


• Maintain roadmap integrity through structured change control, ensuring changes are assessed against outcome impact and capacity constraints


• Promote continuous improvement of delivery and planning processes based on performance insights

People & Talent

• Coordinate multi-disciplinary delivery teams to operate as a cohesive system, not isolated workstreams


• Ensure capacity plans reflect the right skill mix, locations, and availability to support outcome delivery


• Foster a culture of outcome ownership, accountability, and delivery discipline across teams


• Support delivery leaders in resolving resourcing conflicts and capability gaps that threaten outcomes

Risk Management

• Identify, assess, and manage risks that could impact outcome realisation, capacity sustainability, or delivery integrity


• Ensure key dependencies, assumptions, and constraints are explicitly documented and monitored


• Surface emerging risks early, with clear mitigation options and decision points


• Partner with risk and control functions to ensure delivery remains compliant without undermining speed or value

Governance

• Provide decision-ready insights to governance forums, focusing on outcomes, trade-offs, and capacity implications rather than activity reporting


• Ensure governance cadence supports timely decisions and course correction, not retrospective oversight


• Maintain clear accountability for outcomes, funding, and delivery commitments


• Act as custodian of programme standards, ensuring consistent application of outcome-based planning and reporting

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.


• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.


• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• WRB Digital Head


• WRB Digital Change Delivery and Enablement team


• WRB Cost Management team


• Relevant WRB Product / Segment stakeholders


• WRB Portfolio Team


• Group Investment Management team


• Relevant Functions in Risk, Compliance, Finance, Legal & HR


• Programme/Project Accountable Executives and Managers

Other Responsibilities

• Embed Here for good and Group’s brand and values in Wealth and Retail Banking. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Skills and Experience

• Change Governance Standards


• Milestone Tracking


• Benefits Lifecycle Management

Qualifications

• 10+ years of experience in leading large-scale change and transformation initiatives, ideally in financial services or digital-first organisations


• Experience in embedding outcome-based planning, ensuring clear traceability from strategic objectives through to execution and value realisation.


• Strong background in managing demand, supply, and investment prioritisation across complex portfolios.


• Demonstrated ability to establish and scale frameworks for delivery performance management across multiple organisational layers


• Skilled at bridging business strategy with technology delivery, ensuring digital capability investments create measurable business impact.


• Experienced in influencing and partnering with C-suite, senior business leaders, and delivery teams to drive alignment and accountability.


• Expertise in building organisational change capability, fostering adoption of lean governance, and shifting delivery culture toward value-based outcomes.


• Knowledge of risk management practices in change and transformation, with ability to balance agility, compliance, and control.


• Experience working with cross-functional teams in a global and complex organisation.


• Proven ability to provide guidance and execute in an agile way with teams across geographic locations.


• Bachelor’s degree in finance, business, economics, or a related field (MBA or equivalent advanced degree preferred).


• Relevant professional qualifications in Agile or Lean Portfolio Management (e.g., SAFe, LeSS, Disciplined Agile), Change Management (e.g., PROSCI, ACMP), Project and Programme management (e.g., PMP, MSP, PRINCE2), Business Architecture or Value Management (e.g., TOGAF, Value Stream Management) are a plus


• Strong leadership and team management skills with the ability to motivate, mentor, and develop talent.


• Excellent communication skills, both written and verbal, with the ability to influence and engage stakeholders at all levels.


• Excellent connected listening skills to establish strong understanding and trusted relationship with key stakeholders.


• In-depth knowledge of change delivery best practice with strong ability to manage ambiguity.

More Job Information

Job Function

• 銀行 · 金融服務 - 一般 · 其他

Location

• 九龍城

Employment Term

• 全職

Employment Term

• 長期

Education

• 學士