Director, Relationship Manager, PvB

Standard Chartered Plc; Hong Kong; On-site; HKD 900,000 - 1,800,000; Full time

Benefits offered by this job

Competitive salary

Fair Pay Charter

Retirement savings

Flexible working

Wellbeing support

Job summary

Standard Chartered in Hong Kong seeks an experienced Relationship Manager to drive profitable growth by acquiring and servicing high-net-worth clients. You will manage your own client book, deliver NNM, AUM, and revenue targets, and maintain client satisfaction while growing portfolio size through deepening relationships.

The role requires delivering client solutions aligned with investment profiles, conducting periodic reviews, and collaborating with partners to support cross-selling

Qualifications

• Academic or professional education in a relevant field.
• Level 4 RDR compliant qualification is preferred.

Responsibilities

• Manage own client book performance and satisfy NNM, AUM and revenue targets.
• Deliver growth and monitor key operating metrics and client satisfaction.
• Generate a healthy pipeline of prospects and convert to clients.

Skills

Relationship management

Client acquisition

Portfolio management

Bilingual English/Cantonese

Education

Relevant degree, level 4 RDR compliant

Job description

Drive profitable growth by acquiring, developing and servicing long-term relationships with HNW clients

Key Responsibilities

• Accountable for the performance of individual’s own client book.
• Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).
• Generate healthy pipeline of target market prospects and convert them into clients.
• Grow client portfolio size by deepening existing customer relationships.
• Implement an asset allocation in line with the client needs, and model portfolios as benchmarks.
• Deliver, monitor and review solutions to clients based on client investment profile.
• Conduct periodic reviews of client accounts in accordance with established procedures.
• Deliver profitable growth by controlling costs and mitigating operational losses.
• Deliver positive client performance in line with client investment profiles.

Motivations

• Deliver NNM, AUM and revenue growth targets and key operating metrics (such as tail accounts management, client acquisition, client satisfaction, portfolio mix).
• Collaborate with support functions, business partners and product specialists to deliver One Bank, support cross selling efforts and referral program (where applicable), and provide effective client solutions.
• Do what is right in order to avoid reputational risks and operational losses

Qualifications

• Academic or Professional Education/Qualifications – relevant degree, level 4 RDR compliant qualification
• 7 years of Relationship Management experience in Private Banking
• Licenses and Certifications/accreditations – as required by role remit and responsibility
• Professional Memberships – as required by role remit and responsibility
• Cantonese, Mandarin and English

About Standard Chartered

We're a global bank connecting clients to our differentiated network, offering growth opportunities in the world's most dynamic markets. Our strategy, which combines cross-border capabilities and leading wealth management expertise, helps us deliver our purpose - to drive commerce and prosperity through our unique diversity.

Over our 170-year history, and across a unique geographical footprint connecting Asia, Africa and the Middle East to each other and the world, we've built a bank like no other, with diverse capabilities and partnerships that set us apart.

What We Offer

• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions, and geographies.
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global employee assistance programme, sick leave, mental health first-aiders and self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning.

Visit our careers website to learn more about us: www.sc.com/careers.