Digital Experience Product Owner

Philips; Hong Kong; On-site; HKD 600,000 - 1,200,000; Full time

Job summary

Philips is seeking a Product Owner/Digital Product Manager to own and evolve the consumer-app roadmap. You will translate strategic direction and consumer insights into prioritized releases, ensuring alignment with business goals, technical readiness and user value across the portfolio.

Responsibilities include managing the backlog, coordinating cross-functional teams, and embedding user insights into feature definitions while maintaining clear acceptance criteria and delivery timelines.

Qualifications

• Experience delivering consumer-facing digital products or apps.
• Proven ability to translate business needs into clear requirements.
• Strong stakeholder management and decision-making skills in a matrix org.
• Comfortable with ambiguity and trade-offs, escalations when needed.
• Fluent in English; Mandarin/Cantonese a strong plus.

Responsibilities

• Own and maintain the integrated app development roadmap across the consumer-app portfolio.
• Translate strategic direction into releases, milestones and priorities.
• Maintain a prioritized product and delivery backlog.
• Balance consumer value, business priorities and technical readiness in roadmaps.
• Collaborate with UX/UI, research and privacy for evidence-based decisions.

Skills

Product ownership

Agile

Stakeholder management

Communication

Education

Bachelor's/Master's degree

Tools

Jira

Confluence

Job description

• Own and maintain the integrated app development roadmap across the supported consumer-app portfolio.
• Translate agreed strategic direction, feature needs, technical roadmap requirements and consumer insights into clear releases, milestone timelines and development priorities.
• Own and maintain a prioritized product and delivery decision backlog.
• Ensure the roadmap balances consumer value, business priorities, technical readiness, delivery capacity and longer-term platform evolution.
• Make trade-offs, dependencies, risks and sequencing decisions transparent, and elevate decisions that require Business Owner or Program Director direction.
• Ensure technical debt, platform lifecycle needs and architecture improvements are visible and appropriately considered within roadmap decisions.
• Translate priorities into clear, actionable and sufficiently refined requirements, user stories and acceptance expectations for development planning by using tools like Ideal Product Model, to translate User/Stakeholder benefits in ranked product attributes.
• Lead cross-functional prioritization of features, technical improvements, defects and delivery trade-offs and verify that completed work meets the agreed product intent and acceptance expectations, in partnership with relevant technical and consumer-experience stakeholders.
• Support integrated release and milestone planning with the Integrated Project Lead and R&D Program Director, who are the reference stakeholders for project planning and program road mapping, respectively.
• Coordinate the appropriate engagement with Privacy & Security Officers and Cybersecurity Subject Matter Experts for relevant changes, and ensure resulting conditions and actions are reflected in the roadmap and backlog.
• Bring consumer understanding, usability findings, validation learning, app feedback and relevant usage insights into roadmap and backlog decisions.
• Coordinate the UX/UI Designers and Consumer Research to ensure consumer needs and evidence are reflected in feature definition, prioritization and acceptance expectations.
• Ensure proposed App features are understandable, usable and meaningful for the intended consumer experience and designed with measurable attributes for continuous monitoring and improvements.
• Establish a learning loop from released features to future roadmap and backlog decisions, ensuring recurring consumer or product issues are converted into prioritized improvement opportunities.

Minimum required Education:

Bachelor's / Master's Degree in Computer Science, Software Engineering, Information Technology, Statistics, Business administration, or equivalent

Minimum required Experience:

Solid experience as a Product Owner, Digital Product Manager, Product Manager or similar role delivering consumer-facing digital products or apps.

• Solid experience managing product roadmaps, backlogs, requirements and cross-functional prioritization in an agile development environment.
• Strong ability to translate business and consumer needs into clear, delivery-ready requirements.
• Good technical understanding to discuss feasibility, dependencies, technical debt and platform evolution with software and architecture teams.
• Experience working with UX/UI, consumer research, usability testing or customer feedback to shape product decisions.
• Strong stakeholder-management, facilitation, communication and decision-making skills in a matrix organization.
• Comfortable managing ambiguity, making trade-offs visible and escalating decisions at the appropriate level.
• Familiarity with tools such as Jira, Confluence, or equivalent product-development tools is preferred.
• Composure, conflict management, timely decision making, listening skills, self-motivation, and perseverance are all requirements of this position. Must be able to thrive in a fast-paced new product development environment, comfortable managing ambiguity, making trade-offs visible, and escalating decisions at the appropriate level.
• Creative and abstract thinker with a good balance of application, result-driven, accurate, and quality-minded. Ambition to create value for our customers.
• Excellent communication skills at all levels (fluent in English) to communicate with our multi-national team. Fluent in Mandarin and/or Cantonese is a strong plus.