Data Center Supervisor

Swing Consulting Ltd.; Hong Kong; On-site; HKD 334,800 - 558,000; Full time

Job summary

A technology consulting firm in Hong Kong is seeking a Data Center Supervisor to manage operations and lead a team of operators. The role involves ensuring services meet customer agreements and coordinating with technical support and vendors. Candidates should have a Higher Diploma in Computer Science and at least 5 years of experience in data center operations. Strong knowledge of network and server support is essential, along with good command of English and Chinese.

Qualifications

• Minimum 5 years experience in data center operations.
• Good network and server support knowledge.
• In-depth knowledge on data center operations and processes.

Responsibilities

• Manage data center operations.
• Lead a team of operators and supervise job performance.
• Coordinate with technical support and vendors for activities.

Skills

Data center operations management

Team leadership

Network and server support

Change management

Communication skills in English

Communication skills in Chinese

Education

Higher Diploma in Computer Science

Job description

SW8134 |19 Apr 2021 Data Center Supervisor

• Manage data center operations
• Lead a team of DC operators, supervise their job performance and ensuring jobs comply to process and operation procedure
• Making sure services agreed with customers are fulfilled by the team
• Coordinate with both internal technical support team and external vendors for scheduled and non-scheduled activities
• Ensure the data center is operating smoothly and archive by the KPI
• Preparing reports for customers and attending customer meetings addressing DCO related matters

• Higher Diploma in Computer Science, Information Technology or related disciplines
• Minimum 5 years experiences in data center operations
• Good network and server support knowledge
• In-depth knowledge on data center operations and processes
• Experience in change/ incident management
• Good command of spoken and written English and Chinese
• Immediately available is preferred