Data Center Lead Facilities Engineer

Clarrow; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

Clarrow is seeking an experienced Data Center Lead Facilities Engineer to support safe, reliable operation of mission-critical infrastructure across multiple data center sites in Hong Kong.

You will lead on-site maintenance, incident response, and change management to ensure high availability and energy efficiency.

The role requires strong technical knowledge of UPS, generators, HVAC, BMS/EPMS/DCIM, and the ability to coordinate with vendors and internal teams in a fast-paced environment.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Building Services Engineering, HVAC, Facilities Management, Automation, or related discipline.
• Experience operating critical facilities within data centers or similar mission-critical environments.
• Strong knowledge of critical systems: UPS, Generators, HVAC, BMS/EPMS/DCIM.
• Experience managing incidents, maintenance programs, and infrastructure changes in high-availability environments.
• Fluent English; Cantonese/Mandarin advantageous.
• Experience coordinating with third-party contractors and vendors; certifications desirable.

Responsibilities

• Ensure safe, compliant operation of electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and escalations with root-cause analyses.
• Oversee planned maintenance, inspections, and infrastructure changes.
• Monitor KPIs like capacity, energy efficiency, availability, and reliability.
• Provide technical support for troubleshooting and upgrades of critical systems.
• Coordinate with service providers, site teams, and stakeholders for seamless operations.
• Support safety, risk management and compliance programs across facilities.

Skills

Analytical thinking

Problem solving

Communication

Stakeholder management

Multi-team coordination

English fluency

Education

Bachelor's degree in Electrical Engineering, Mechanical Engineering, Building Services Engineering, HVAC, Facilities Management, Automation, or related discipline

Tools

DCIM platforms

BMS

EPMS

Job description

Title: Data Center Lead Facilities Engineer

Location: Hong Kong

About the Role

We are seeking an experienced Data Center Lead Facilities Engineer to support the safe, reliable, and efficient operation of mission-critical infrastructure across multiple data center sites.

This position plays a key role in ensuring high availability through effective facilities management, maintenance oversight, incident response, change management, and continuous improvement initiatives.

Working closely with internal stakeholders and external service partners, you will help maintain operational excellence, manage risk, and optimize the performance of critical systems within a fast-paced data center environment.

Key Responsibilities

• Ensure the safe, compliant, and reliable operation of critical infrastructure systems, including electrical, mechanical, cooling, fire protection, and monitoring systems.
• Lead on-site response to facilities incidents and operational events, managing escalation processes, root cause analysis, corrective actions, and resolution.
• Oversee planned maintenance activities, routine inspections, and infrastructure changes, ensuring work is completed safely, accurately, and in accordance with operational procedures.
• Monitor and analyze key performance indicators, including capacity utilization, energy efficiency, system availability, and operational reliability.
• Provide technical expertise for troubleshooting complex issues and support infrastructure upgrades, engineering reviews, and optimization projects.
• Coordinate closely with service providers, site teams, and cross-functional stakeholders to ensure seamless operations and continuous improvement.
• Support compliance, safety, and risk management programs across assigned facilities.

Requirements

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Building Services Engineering, HVAC, Facilities Management, Automation, or a related discipline.
• Experience operating and maintaining critical facilities within data centers, mission-critical environments, telecommunications infrastructure, industrial operations, or large-scale commercial facilities.
• Strong technical knowledge of critical systems, including:
• UPS systems
• Generators
• HVAC and cooling systems
• BMS, EPMS, and DCIM platforms
• Demonstrated experience managing incidents, maintenance programs, operational risks, and infrastructure changes within high-availability environments.
• Strong analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work effectively in a dynamic operational environment and coordinate across multiple teams.
• Fluent English communication skills are required; Cantonese and/or Mandarin language capabilities are advantageous.

Preferred Qualifications

• Experience working within hyperscale, colocation, or enterprise-scale data center environments.
• Knowledge of industry-standard operating procedures, including:
• MOPs (Methods of Procedure)
• SOPs (Standard Operating Procedures)
• EOPs (Emergency Operating Procedures)
• Experience managing third-party contractors, vendors, and service providers.
• Professional certifications related to electrical, mechanical, HVAC, facilities management, or data center operations are highly desirable.