Customer Relationship Manager (Multiple openings)

Renrui Human Resources Technology (Hong Kong) Limited; Hong Kong; On-site; HKD 320,000 - 520,000; Full time

Job summary

Renrui Human Resources Technology (Hong Kong) Limited is seeking a Client Relationship Manager to service and grow a portfolio of clients in Hong Kong's financial services sector. You will promote active trading, assist with onboarding new clients, and deliver investor education while ensuring compliance and high service standards.

The role requires a diploma or above, Cantonese fluency, and a proactive, sales-minded mindset.

Qualifications

• Diploma or above with relevant work experience.
• Preference will be given to candidates with a client sales or service background in the finance or securities industry.
• Holder of an SFC Type 1 Licence or HKSI Paper 1
• Fluent in Cantonese, mandarin would be a plus.
• People person with strong learning agility, business negotiation skills, resource development capabilities, self-motivation, strong stress resistance, and a team-oriented mindset.
• Immediately available is a plus.

Responsibilities

• Service and maintain existing clients while initiating and promoting active client trading.
• Handle the conversion and servicing of new clients, deliver investor education services, and assist clients in resolving investment issues.
• Acquire precise Hong Kong and US stock investment clients via local channels, and explore/expand overseas channel resources (e.g., online self-media, investment KOLs, and cross-industry collaborations).
• Maintain keen insight into financial market shifts, collect industry dynamics, and provide information support for strategic business decisions.

Skills

Interpersonal skills

Sales experience

Finance knowledge

Education

Diploma or above

Job description

Customer Relationship Manager (Multiple openings)

Our client is a leading Hong Kong-based financial services platform offering global securities trading, futures, asset management, and wealth management solutions. To support their continued expansion in Hong Kong, they are building out a sales team for their newly established customer service center.

Responsibilities

Service and maintain existing clients while initiating and promoting active client trading.

Handle the conversion and servicing of new clients, deliver investor education services, and assist clients in resolving investment issues.

Acquire precise Hong Kong and US stock investment clients via local channels, and explore/expand overseas channel resources (e.g., online self-media, investment KOLs, and cross-industry collaborations).

Maintain keen insight into financial market shifts, collect industry dynamics, and provide information support for strategic business decisions.

Requirements

Diploma or above with relevant work experience. Preference will be given to candidates with a client sales or service background in the finance or securities industry.

Candidates without direct experience who possess strong interpersonal skills will also be considered.

Holder of an SFC Type 1 Licence or HKSI Paper 1

Fluent in Cantonese, mandarin would be a plus

People person with strong learning agility, business negotiation skills, resource development capabilities, self-motivation, strong stress resistance, and a team-oriented mindset.

Immediately available is a plus

What can I earn as a Client Relationship Manager