Country Manager

MoneySmart Group; Hong Kong; On-site; HKD 1,200,000 - 2,100,000; Full time

Job summary

MoneySmart Group in Hong Kong seeks a Country Manager to coordinate, grow and lead a high‑performance team delivering outcomes to expand our customer base, revenue, breadth of offerings and profitability in the market.

You will collaborate with the Exco and Group GM to craft in‑market vision and plans, and drive market evangelism, PR and branding through talks and initiatives that promote MoneySmart’s trusted financial guidance.

Qualifications

• Prior experience in HOD/Lead roles across Account management, Sales, BD or Operations
• 3-5 years leading cross-functional teams
• Ability to communicate, present and influence credibly at all levels including C-suite
• Country management experience preferred
• Knowledge of banking and insurance sales cycles preferred
• Retail financial product understanding preferred
• Understanding of core finance and HR concepts
• Bilingual English with market language
• Digital savviness in digital business environments

Responsibilities

• Overall responsibility for growth targets and local P&L management
• Collaborate with Group GM to develop annual and quarterly plans, budgets and objectives
• Recruiting and embedding MoneySmart culture within a cross-functional in-market team
• Expanding local business development opportunities with merchants, suppliers, partnerships and co-marketing
• Optimizing operations and delivering local solutions
• Managing daily operations and in-market delivery cadence
• Coordinating local strategy across teams to onboard partners and grow customers
• Launch campaigns and drive favorable outcomes with partners

Skills

Leadership

Cross-functional leadership

Executive communication

Country management

Financial services knowledge

Job description

MoneySmart Group is a trusted personal finance platform in Southeast Asia, helping consumers compare and apply for financial products such as loans, insurance, and credit cards. Founded in Singapore in 2009, our mission is to simplify complex financial decisions and empower people to make informed choices with confidence.

Mission

The mission of the Country Manager is to coordinate, grow and lead a high performance team that delivers the outcomes needed to grow our customer base, revenue, breadth of offerings and profitability in your market. You will collaborate closely with the Exco and Group GM to develop in-market vision and plans.

You will also be front-and-centre in terms of market evangelism, PR and branding with activities like giving talks to create awareness about MoneySmart and promoting good financial practices among people.

Responsibilities

• Overall responsibility for growth targets and local P&L management
• Collaborate with Group GM to develop annual and quarterly plans, budgets and objectives
• Recruiting, nurturing, and embedding the MoneySmart culture within a cross-functional in-market team spanning account management, marketing, operations and content
• Exploring and expanding our local business development opportunities (merchants, suppliers, partnerships, and co-marketing promotions)
• Optimizing operations and coming up with innovative solutions to local problems
• Running and managing daily operations and delivery cadence in-market
• Managing all local Audit, Finance and HR processes
• Coordinating and executing a local strategy across account management, marketing, operations, content and product to:
• Onboard and deepen the relationship with new partners
• Grow our customers base and meaningfully engage our users in achieving their financial goals.
• Secure favorable pricing, exclusives and campaign launches with partners
• Expand and deepen our merchant/supplier network and better our pricing
• Elevate our customer experience and improve conversion rates
• Launch timely campaigns and drive favorable outcomes

Requirements

• Prior experience in HOD/Lead roles (across Account management/Sales/BD/Operations functions), preferably in the eCommerce, retail technology, software industries, or financial services companies
• 3-5 years experience leading and working across cross functional teams
• Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Country management experience preferred
• Knowledge of financial product (banking and insurance) commercial sales cycle preferred
• Retail financial product (banking and insurance) understanding preferred
• Understanding of core finance and HR concepts
• Bilingual (English and relevant market language)
• Digital Savvy (Experience in digital business)

MoneySmart Culture Values & Tenets

The traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart. We also expect all our people to uphold the following company values:

• Play to win as a team
• Solve for the customer
• Embrace a personal growth mindset
• Step up and own it
• Challenge the status quo and deliver outcomes

MoneySmart Group is an equal opportunity employer. Please include only relevant details and avoid unnecessary information (e.g., photos, age) in your job application to assist us in ensuring that the interview process is devoid of bias.