Corporate Communications Manager, FI

Morgan McKinley; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Job summary

Morgan McKinley in Hong Kong seeks a senior Media Relations and PR professional to lead external communications for financial services and insurance sectors.

You will drive crisis management, internal communications, ESG storytelling, and media engagement, translating complex terms for diverse audiences, while coordinating with legal and leadership.

Qualifications

• Bachelor's degree holder
• 8–12 years of relevant experience in financial institutions or insurance
• Fluent Cantonese and English

Responsibilities

• Draft, edit, and distribute press releases, media kits, and corporate announcements regarding financial results, new insurance products, or executive leadership changes.
• Build and maintain strong networks with trade, financial, and mainstream journalists. Proactively pitch media stories that highlight the company's growth and industry expertise.
• Act as a designated company spokesperson or prepare senior executives for media interviews with comprehensive briefing documents and Q&A guides.
• Develop and deploy crisis communication plans to protect the company's brand from regulatory issues, customer disputes, data breaches, or macroeconomic shifts.
• Monitor media coverage and social sentiment to flag potential reputational risks early.
• Cooperate with the legal, compliance, and executive teams to handle sensitive customer complaints escalated through public channels or the media.
• Draft internal speeches, town hall presentations, and strategic memos on behalf of senior leadership.
• Translate corporate changes, restructuring, or new regulatory alignment into clear messaging that ensures employees remain aligned and engaged.
• Manage intranets, internal newsletters, and employee apps to share organizational successes and milestones.
• Oversee and curate high-quality copy for corporate websites, annual reports, brochures, and corporate social media accounts (such as LinkedIn).
• Translate complex financial, actuarial, and insurance terms into plain, consumer-friendly English.
• Direct external PR, digital marketing, or design agencies to ensure consistent delivery of branding materials.
• Promote the company's ESG initiatives and governance guidelines.
• Organize and publicize corporate volunteer opportunities, charitable donations, and community partnerships to strengthen the brand's local standing.
• Plan, write, and submit applications for insurance and financial industry awards to elevate corporate prestige.

Skills

Fluent Cantonese

Fluent English

Education

Bachelor's degree

Job description

Job Responsibilities

Media Relations & Public Relations (PR)

• Press Materials: Draft, edit, and distribute press releases, media kits, and corporate announcements regarding financial results, new insurance products, or executive leadership changes.
• Journalist Engagement: Build and maintain strong networks with trade, financial, and mainstream journalists. Proactively pitch media stories that highlight the company's growth and industry expertise.
• Media Spoken Person: Act as a designated company spokesperson or prepare senior executives for media interviews with comprehensive briefing documents and Q&A guides.

Crisis & Reputation Management

• Risk Mitigation: Develop and deploy crisis communication plans to protect the company's brand from regulatory issues, customer disputes, data breaches, or macroeconomic shifts.
• Issue Monitoring: Monitor media coverage and social sentiment to flag potential reputational risks early.
• Escalations: Cooperate with the legal, compliance, and executive teams to handle sensitive customer complaints escalated through public channels or the media.

Internal Communications & Employee Engagement

• Executive Visibility: Draft internal speeches, town hall presentations, and strategic memos on behalf of senior leadership.
• Change Management: Translate corporate changes, restructuring, or new regulatory alignment into clear messaging that ensures employees remain aligned and engaged.
• Internal Channels: Manage intranets, internal newsletters, and employee apps to share organizational successes and milestones.

Content Creation & Digital Footprint

• Multi-channel Content: Oversee and curate high-quality copy for corporate websites, annual reports, brochures, and corporate social media accounts (such as LinkedIn).
• Simplifying Industry Jargon: Translate complex financial, actuarial, and insurance terms into plain, consumer-friendly English.
• Vendor Management: Direct external PR, digital marketing, or design agencies to ensure consistent delivery of branding materials.

ESG & Corporate Social Responsibility (CSR)

• Sustainability Messaging: Promote the company's initiatives regarding Environmental, Social, and Governance (ESG) guidelines.
• Community Events: Organize and publicize corporate volunteer opportunities, charitable donations, and community partnerships to strengthen the brand's local standing.
• Award Pitching: Plan, write, and submit applications for insurance and financial industry awards to elevate corporate prestige.

Job Requirements

• Bachelor's degree holder
• 8-12 years of relevant experience gained from financial institutions or insurance firms
• Fluent Cantonese and English