Contract NVIDIA H800 Support Engineer (Location: Cyberport)

OneAsia Network Limited; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

OneAsia Network Limited in Hong Kong is seeking a skilled NVIDIA H800 Support Engineer to manage enterprise-scale AI supercomputing environments. You will provide deep technical troubleshooting for DGX SuperPOD deployments across multi-node clusters.

You bring strong Linux system administration, high-performance networking and experience with NVIDIA GPU tools, InfiniBand, Slurm or Kubernetes, and Python/Bash scripting to automate operations.

Qualifications

• Bachelor's or Master's degree in computer science, computer engineering, or other engineering fields or equivalent experience.
• 3+ years in providing in-depth system support and debugging experience.
• System level expertise of CPU/GPU server architecture, NICs, Linux, system software and kernel drivers.
• Proven hands-on experience in Linux troubleshooting with good problem identification, resolution and solving skills.
• Experience with NVIDIA GPU infrastructure tools (DCGM, nvidia-smi, MIG, NVSwitch diagnostics)
• Hands-on experience with InfiniBand protocols, RDMA, and RoCEv2 architectures.
• Experience with cluster orchestrators like Slurm or Kubernetes.
• Proficiency in Bash and Python scripting for system monitoring and automation.

Responsibilities

• Diagnose and resolve multi-node hardware and software failures across clusters.
• Guide customer discussions on network design, compute/storage and support bring up of server/network/cluster deployments.
• Troubleshoot and fine-tune ultra-high-bandwidth fabrics to maximize compute efficiency.
• Perform deep-dive post-mortems on systemic bugs, node drops and cluster regressions.
• Partner with vendor support teams to patch software bugs and systemvulnerability.

Skills

Linux troubleshooting

NVIDIA DGX

NVIDIA GPU tools

InfiniBand RDMA

Slurm Kubernetes

Bash scripting

Python scripting

Cluster management

Networking design

Education

Bachelor/Master in CS/CE

Tools

DCGM

nvidia-smi

NCCL tuning

Docker

Kubernetes

Job description

OneAsia is a leading IT services and solution provider in Asia providing cloud based solution as well as data centre services. OneAsia's top-tier rated data centres are located across Asia to keep customers connected from anywhere in the world with consistent levels of quality, security and service. Partnering with the technology leaders, OneAsia is able to offer a full range of cloud computing solutions, from infrastructure, management to application software to business of all sizes without additional capital investment or strong IT support. Flexibility, reliability, and security are the core values of OneAsia. With fully redundant infrastructure, well developed systems, multi-layered security and skilled personnel, OneAsia delivers professional and reliable services to customers.

Role Overview

TheNVIDIAH800SupportEngineer manages enterprise-scale AI supercomputing environments. You will provide deep technical troubleshooting for NVIDIA DGX SuperPOD deployments. This role bridges advanced system administration, high-performance networking, and distributed AI software stacks.

Key Responsibilities

Diagnose and resolve multi-node hardware and software failures across clusters.

Guide customer discussions on network design, compute/storage and support bring up of server/network/cluster deployments.

Troubleshoot and fine-tune ultra-high-bandwidth fabrics to maximize compute efficiency.

Perform deep-dive post-mortems on systemic bugs, node drops and cluster regressions.

Partner with vendor support teams to patch software bugs and systemvulnerability.

Required Qualifications

Bachelor's or Master's degree in computer science, Computer Engineering, or other Engineering fields or equivalent experience.

3+ years in providing in-depth System support and debugging experience, strong organizational skills and ability to prioritize/multi-task easily with limited supervision.

System level expertise of CPU/GPU server architecture, NICs, Linux, system software and kernel drivers

Proven hands-on experience in Linux troubleshooting with good problem identification, resolution and solving skills.

Experience with NVIDIA GPU infrastructure tools (DCGM, nvidia-smi, MIG, NVSwitch diagnostics)

Hands-on experience with InfiniBand protocols, RDMA, and RoCEv2 architectures.

Experience with cluster orchestrators like Slurm or Kubernetes.

Proficiency in Bash and Python scripting for system monitoring and automation.

Preferred Qualifications

Hands-on experience with NVIDIA Base Command Manager, Slurm orchestrators, and tuning NVIDIA NCCL for distributed deep learning.

Experience with container technologies (Docker, Apptainer/Singularity, Kubernetes).

Exposure to high-throughput parallel filesystems like GPFS or Lustre.

Attractive remuneration package and fringe benefit will be offered to the right candidate.

For more information about us, please visit the corporate website athttps://www.oneas1a.com/

Equal employment opportunities apply to all applicants. All applications and data collected will be treated in strict confidence and used exclusively for recruitment purposes. Only short-listed candidates will be invited for interview. The company will retain the applications for a maximum period of 12 months and may refer suitable candidates to other vacancies within the Group.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• What's your expected monthly basic salary?

OneAsia is a leading IT services and solution provider in Asia providing cloud based solution as well as data centre services. OneAsia's top-tier rated data centres are located across Asia to keep our customers connected from anywhere in the world with consistent

levels of quality, security and service.

Partnering with the technology leaders, OneAsia is able to offer a full range of cloud computing solutions, from infrastructure, management to application software to business of all sizes without additional capital investment or strong IT support. Furthermore,

OneAsia can customize data centre services such as colocation, managed services, optimization and business continuity based on customer requirements.

Flexibility, reliability, and security are the core values of OneAsia. With fully redundant infrastructure, well developed systems, multi-layered security and skilled personnel, OneAsia delivers professional and reliable services to customers. With an aim to

keep customers connected wherever and whenever they are, OneAsia is staying at the forefront of the industry with extensive infrastructure coverage in Greater China, Singapore, Malaysia and Vietnam.

OneAsia Network Limited

OneAsia is a leading IT services and solution provider in Asia providing cloud based solution as well as data centre services. OneAsia's top-tier rated data centres are located across Asia to keep our customers connected from anywhere in the world with consistent

levels of quality, security and service.

Partnering with the technology leaders, OneAsia is able to offer a full range of cloud computing solutions, from infrastructure, management to application software to business of all sizes without additional capital investment or strong IT support. Furthermore,

OneAsia can customize data centre services such as colocation, managed services, optimization and business continuity based on customer requirements.

Flexibility, reliability, and security are the core values of OneAsia. With fully redundant infrastructure, well developed systems, multi-layered security and skilled personnel, OneAsia delivers professional and reliable services to customers. With an aim to

keep customers connected wherever and whenever they are, OneAsia is staying at the forefront of the industry with extensive infrastructure coverage in Greater China, Singapore, Malaysia and Vietnam.

OneAsia Network Limited