Co-op Intern, Digital Strategy & Transformation

FWD Insurance; Hong Kong; On-site; HKD 89,000 - 134,000; Full time

Job summary

FWD Group in Hong Kong is seeking a proactive Digital Strategy & Transformation Intern to support AI adoption and digital transformation initiatives across the business. You will gain hands-on experience in business analysis, process improvement, and stakeholder engagement.

This role offers exposure to emerging technologies, innovation projects, and practical strategy development, tailored for students pursuing degrees in Finance, Business, Insurance, or related fields.

Qualifications

• Final year or penultimate year student from any discipline.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and to multi-task.
• Proficient in Cantonese, English and Mandarin.
• Proficiency in Microsoft Word, Excel, PowerPoints and automation tools.

Responsibilities

• Support digital transformation initiatives by conducting research, business analysis, and stakeholder engagement across strategic projects.
• Assist in identifying process improvement opportunities and help design innovative solutions using AI, automation, and digital technologies.
• Participate in AI adoption programmes, including use case discovery, prompt engineering, testing, and impact assessment.
• Perform market research and benchmarking on emerging technologies, industry trends, and digital best practices.
• Support workshops, innovation events, hackathons, and community-building activities related to AI and digital transformation.
• Work closely with cross-functional stakeholders to track project progress, risks, dependencies, and action items.

Skills

Communication skills

Multi-tasking

Fast-paced environment

Education

Final year / penultimate year student

Tools

MS Word

MS Excel

PowerPoint

Automation tools

Job description

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/

Job Description

• Support digital transformation initiatives by conducting research, business analysis, and stakeholder engagement across strategic projects.
• Assist in identifying process improvement opportunities and help design innovative solutions using AI, automation, and digital technologies.
• Participate in AI adoption programmes, including use case discovery, prompt engineering, testing, and impact assessment.
• Perform market research and benchmarking on emerging technologies, industry trends, and digital best practices.
• Support workshops, innovation events, hackathons, and community-building activities related to AI and digital transformation.
• Work closely with cross-functional stakeholders to track project progress, risks, dependencies, and action items.

The Person

• Final year or penultimate year students from any discipline, preferably majoring in Finance, Business Administration, Insurance, Economics, or related fields.
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and to multi-task
• Mature, independent, self-motivated, agile, and able to work under pressure
• Strong command of spoken and written Cantonese, English and Mandarin
• Proficiency in Microsoft Words, Excel, PowerPoints and automation tools

Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.

We are looking for a proactive and innovative Digital Strategy & Transformation Intern to support AI adoption and digital transformation initiatives across the business. The role offers hands-on exposure to business analysis, process improvement, emerging technologies, stakeholder engagement, and innovation projects. This is an excellent opportunity for students interested in digital transformation, AI, automation, and business strategy to gain practical experience in driving organizational change and enhancing operational efficiency.