Club Director (Education Center)-55k

HR Plus; Hong Kong; On-site; HKD 50,000 - 61,000; Full time

Job summary

HR Plus seeks a Club Director (Education Center) in Hong Kong to lead learning center operations and ensure high-quality instructional delivery aligned with our pedagogy.

You will oversee center management, staff development, and customer experience, coordinating with teaching teams to maintain program excellence across offerings.

Qualifications

• 7+ years of center management experience in a premium HK kindergarten or learning center.
• 5+ years in a managerial role preferred.
• Bachelor's degree or above; master's preferred.
• Strong customer focus to meet or exceed customer expectations.
• Excellent interpersonal and communication skills.
• Fluent in English; Cantonese and Mandarin competent.

Responsibilities

• Act as in-house education specialist ensuring courses follow our pedagogy.
• Ensure customers are effectively supported in using our product.
• Manage a mix of creative and administrative tasks to deliver customer experience.
• Support other business functions in day-to-day operations.

Skills

Customer focus

Leadership

Interpersonal communication

Education

Bachelor's degree

Master's degree (Education or Management)

Job description

About the job Club Director (Education Center)-55k

Our client is a learning center with facilities in Hong Kong, Taiwan, Japan, and Korea that offers a top-notch English learning system.

They are seeking an education specialist to make sure that their instructional strategies and programs are applied with excellence and to deliver quality customer service.

Responsibilities:

• You will be the in-house education specialist that will make sure that all courses and activities follow our unique pedagogy and methodology
• Ensure the customers are effectively supported in their use of our product
  
• Manage a combination of creative and administrative tasks to provide the desired customer experience.
  
• Support other business functions of the company day to day operations
  

Requirement:

• Minimum 7 years of experience of center management in a high-end HK kindergarten or learning center, preferably 5+ years in a managerial role.
  
• Bachelors Degree or above from university or any related discipline, master degree in Education or Management is preferred
  
• Strong customer focus to meet or exceed customer expectations
  

Excellent interpersonal and communication skills

• Fluent in English, competent in Cantonese and Mandarin
  

Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies. All information received will be kept in strict confidence and only for employment-related purposes.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law."