Clinic Reception

Central Eye Care Limited; Hong Kong; On-site; HKD 134,000 - 223,000; Full time

Job summary

Central Eye Care Limited in Central is seeking a friendly front desk staff to join our multi-practitioner Optometry clinic. You will greet patients, register them, process payments, and manage calls and emails while supporting pre-exam testing.

You will also teach patients how to insert and remove contact lenses, and perform general administrative duties as needed. Experience in optometry is a bonus; immediate availability preferred.

Qualifications

• Experience in optometry clinics or optical shops is a bonus.
• Customer service experience will be considered.
• Friendly, patient, good team player with willingness to learn.

Responsibilities

• Greet patients and register them at reception, handle payment transactions.
• Answer incoming calls, emails, and messages.
• Assist Clinical Optometrists in performing pre-examination tests.
• Teach patients, especially children, contact lens insertion and removal.
• Perform general administrative and clerical duties as required.

Skills

Customer Service

Reception

Teamwork

Windows proficiency

iOS proficiency

Tools

Windows

iOS

Job description

Work as a front desk staff at a multi-practitioner Optometry clinic in Central.

Perform general customer services and receptionist duties, including greeting and patient registration, handling payment transactions, answering incoming calls, email, messages, etc.

Assist Clinical Optometrists in performing pre-examination preliminary tests.

Help to teach patients (especially young children) contact lens handling, insertion and removal techniques.

Perform general administrative / clerical / ad-hoc duties as required.

Job Requirement

Previous experience in Optometry clinics / optical shops a bonus.

Candidates with customer service working experience will also be considered.

Friendly, like to work with children, patient, willing to learn new skills, and a good team player.

Proficient with Windows and IOS systems.

Immediate availability is preferred.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• How many years' experience do you have as a Clinic Receptionist?
• What is your highest level of education?
• How would you rate your English language skills?