Clerical Officer (Power Systems/North Region)

CLP; Hong Kong; Sur place; HKD 167 000 - 234 000; Plein temps

Résumé du poste

CLP in Sheung Shui is seeking a diligent clerical professional to support customer inquiries, prepare correspondence and handle billing tasks. The role requires proficiency in Microsoft 365 apps and Chinese word processing, with a preference for Oracle experience.

You will contribute to project schemes, purchase requests and reporting processes, while supporting event logistics and daily operations. Ideal candidates have at least 3 years of clerical experience, strong English and Chinese

Qualifications

• Minimum 5 HKCEE passes including English or HKDSE Level 2+ in 5 subjects including English.
• At least 3 years of clerical experience.
• Customer-oriented, proactive and conscientious.
• Proficient in Microsoft 365 apps and Chinese word processing.
• Knowledge of Oracle application is an advantage.
• Good command of English and Chinese; Putonghua basics.

Responsabilités

• Handle general customer enquiries and complaints professionally.
• Prepare business correspondence and billings to customers.
• Provide administrative support for project schemes, low-value purchase and payment requests.
• Leverage digital tools to enhance clerical operations such as document management, data processing, statistics reporting and filing.
• Support planning and execution of company and departmental events.
• Perform other duties as assigned by supervisors.

Connaissances

MS Excel

MS Word

MS PowerPoint

MS Outlook

SharePoint

Chinese word processing

Oracle ERP

Formation

HKCEE English (Syllabus B) or HKDSE English (Level 2+)

Outils

Oracle ERP

Description du poste

Contract Duration: Permanent / 2-Year Contract

Work Location: Sheung Shui

Duties

• Support general customer enquiries and complaints in a professional manner
• Prepare business correspondence and billings to customers
• Provide administrative support for various project schemes, low-value purchase and payment request
• Leverage digital tools and systems to enhance clerical operations, such as document management, data processing, statistics compilation, reporting, workflow optimization and electronic filing
• Support the planning and execution of company and departmental events
• Perform any other duties assigned by supervisors as and when required

Requirements

• A minimum of 5 passes in HKCEE including English (Syllabus B); OR Level 2 or above in 5 subjects in HKDSE including English Language; OR equivalent
• A minimum of 3 years’ clerical experience
• Customer-oriented, proactive and conscientious
• Proficient in Microsoft 365 applications such as SharePoint, MS Excel, MS Word, MS PowerPoint and MS Outlook and Chinese word processing
• Knowledge of Oracle application would be an advantage
• Good command of both spoken and written English and Chinese and basic knowledge of Putonghua

Candidates with less qualification and/or experience but demonstrate good potential for further development will be considered for a position at lower grade.

About CLP

CLP was founded in Hong Kong in 1901, at a time when electricity was still a novelty worldwide. Today we power millions of homes and businesses across the Asia-Pacific region with over 8,000 employees. In Hong Kong, we operate a vertically integrated electricity business providing a highly reliable supply of electricity to over 80% of the city’s population. Outside Hong Kong, we invest in the energy sector on the Chinese Mainland, in Australia, India, Taiwan Region and Thailand. Our business spans the electricity value chain ranging from power generation, transmission and distribution to retail and smart energy services. We have a diversified portfolio of generating assets that uses a wide range of fuels sources including nuclear, renewables, gas and coal. To meet the evolving needs of energy users in a world being reshaped by decarbonisation and digitalisation, we strive to embrace new opportunities and expand our horizons as we fulfil our purpose to Power Brighter Tomorrows.