Claims Team Lead (Hybrid) — Client-Focused

Howden Insurance Brokers (HK) Ltd; Hong Kong; Hybrid; HKD 420,000 - 620,000; Full time

Benefits offered by this job

Hybrid working

Free beverage in workplace

Birthday leave

Employee stock options

Job summary

Howden Insurance Brokers (HK) Ltd in Hong Kong is seeking an experienced claims professional to lead client service and claims handling in a dynamic, ownership-driven global group.

You will supervise junior staff, provide technical claims expertise, liaise with insurers, and ensure accurate claims data and reporting. Hybrid working is offered along with competitive compensation.

Join a culture that values people, inclusion, and ownership as we manage a broad portfolio of General Insurance.

Qualifications

• Provide highest quality claims advice and handling to clients.
• Day-to-day management of claims within the Hong Kong function.
• Liaise with insurers and service providers; prepare reports.

Responsibilities

• Handle all classes of General Insurance claims.
• Supervise junior claims team members and plan training.
• Maintain files and claims data in the system; provide on-boarding for clients.

Skills

Claims handling

Client service

Team supervision

Job description

Howden Insurance Brokers (HK) Ltd in Hong Kong is seeking an experienced claims professional to lead client service and claims handling in a dynamic, ownership-driven global group.

You will supervise junior staff, provide technical claims expertise, liaise with insurers, and ensure accurate claims data and reporting. Hybrid working is offered along with competitive compensation.

Join a culture that values people, inclusion, and ownership as we manage a broad portfolio of General Insurance.