China Sea Freight Operations Lead

Shypple; Hong Kong; On-site; HKD 1,401,000 - 2,452,000; Full time

Job summary

Shypple is seeking a Head of Sea Freight Operations for China to lead and optimize our origin execution in China, ensuring seamless coordination with our European HQ and global network.

You will steer day-to-day ocean freight operations (FCL/LCL) across major export gateways, shape the China operational strategy, and grow a high-performance team while maintaining strong vendor relationships and compliance with global standards.

Qualifications

• 10+ years in sea freight forwarding with deep, hands-on expertise in China export operations (FCL/LCL), origin documentation, port procedures, and customs regulations.
• 5+ years leading operational teams and developing Team Leads in a fast-paced environment.
• Proven track record of improving operational processes and raising team performance.
• Established operational network across Pearl River Delta and Yangtze River Delta—carriers, co-loaders, truckers, and shipping agencies.
• Native Mandarin and professional business English (written and spoken).

Responsibilities

• Set the operational direction for China — translate Shypple's trade-lane goals into clear team OKRs and KPIs across both offices.
• Own day-to-day ocean freight execution (FCL/LCL) across China's main export gateways—Shanghai, Ningbo, Shenzhen/Yantian, Qingdao and beyond.
• Build and manage the origin network—carriers, NVOCCs, co-loaders, feeder operators, truckers and customs brokers.
• Bridge between China and the rest of Shypple — connecting local origin teams with European HQ and destination teams.
• Safeguard performance and margin — monitor KPIs, job costing, profitability and SOP/compliance.
• Lead, coach and grow the teams — develop Team Leads and drive digital adoption.

Skills

Sea freight ops

Team leadership

Process improvement

Stakeholder mgmt

Bilingual Mandarin/English

Tools

ERP systems

Maritime docs software

Job description

Shypple is seeking a Head of Sea Freight Operations for China to lead and optimize our origin execution in China, ensuring seamless coordination with our European HQ and global network.

You will steer day-to-day ocean freight operations (FCL/LCL) across major export gateways, shape the China operational strategy, and grow a high-performance team while maintaining strong vendor relationships and compliance with global standards.