Chief Technology Officer

LVMH; Hong Kong; On-site; HKD 4,000,000 - 7,000,000; Full time

Job summary

Louis Vuitton is seeking a forward-looking Chief Technology Officer, Asia to shape and lead the region’s technology vision, with focus on operation, innovation, resilience, and transformation. Reporting to the CIO, the CTO, Asia defines and executes the regional technology strategy across infrastructure, cloud, cybersecurity, store technology, and enterprise platforms.

The role emphasizes governance, KPIs, and collaboration with global teams to elevate client, retail, and employee experiences in

Qualifications

• 15+ years in technology roles.
• 5+ years in senior leadership.
• Experience in multinational/global teams.
• Retail and critical environments valued.

Responsibilities

• Direct regional technology roadmap across infra, platforms, networks, and store tech.
• Guide architecture, resilience, scalability, and security for Asia.
• Modernize regional tech estate with balance of stability and innovation.
• Lead regional teams and external partners for delivery excellence.
• Manage regional budgets and vendor relationships.

Skills

Strategic Leadership

Cloud Architecture

Cybersecurity

Enterprise IT

Retail Technology

Stakeholder Management

Budget Management

Vendor Management

IT Strategy

Education

Bachelor's degree in CS/IT

MBA or MS preferred

Tools

AWS/Azure

TOGAF

ITIL

ERP/CRM systems

Job description

Louis Vuitton is seeking a forward-looking Chief Technology Officer, Asia to shape and lead the region’s technology vision, with a strong focus on operation, innovation, resilience, and transformation.

Reporting to the CIO, the CTO, Asia is responsible for defining and executing the regional technology strategy across infrastructure, cloud, cybersecurity, store technology, workplace technology, enterprise platforms, and technical architecture. Beyond operational excellence, this role is expected to actively identify, assess, and enable next‑generation technologies with global that can create business value and elevate the client, retail, and employee experience across Asia.

The CTO, Asia will play a critical role in supporting the rollout of new technologies across the region, ensuring that foundational control and innovation are introduced with discipline, scalability, and measurable impact. This leader will bring strong knowledge of AI, cloud, and modern enterprise and retail technology ecosystems, while ensuring alignment with Louis Vuitton global standards and long‑term architectural direction.

Job responsibilities

• Direct the regional technology roadmap across infrastructure, platforms, networks, end‑user computing, store tech, and services, aligning with business goals and global standards.
• Serve as senior technology authority for Asia, guiding architecture, resilience, scalability, performance, and security.
• Modernize the regional tech estate, balancing stability with innovation and simplification.
• Ensure successful adoption and execution of solutions from global teams.
• Lead and develop regional technical teams, fostering accountability, collaboration, and service excellence.
• Partner with stakeholders, regional IS/IT leadership, and global teams to ensure clear delivery of technology priorities.
• Advise the CIO and leadership on technology risks, opportunities, and investments.
• Promote a tech culture combining operational discipline, pragmatism, and innovation.
• Establish governance across technology operations, service management, change control, asset management, and technical standards.
• Monitor operational performance using clear KPIs, reporting, and regular service reviews.
• Manage regional technology budgets for infrastructure, services, and assets, ensuring cost discipline.
• Manage vendor and partner relationships to maintain service quality and alignment with Louis Vuitton standards.

Infrastructure, Platforms & Operations

• Oversee performance, availability, and lifecycle management of regional infrastructure, including networks, servers, cloud/on‑premise environments, workplace tech, and store systems.
• Ensure reliable service continuity for critical applications and systems alongside support teams.
• Define and manage the regional service catalogue and service levels to meet business needs.
• Lead infrastructure readiness for new stores, office expansions, and transformation programs.

Enterprise Architecture & Solution Enablement

• Define technical architecture to support retail, corporate, supply chain, data, and digital transformation projects.
• Provide expert guidance on integration, middleware, databases, hosting, and enterprise platforms.
• Ensure technical solutions are robust, maintainable, secure, and consistent with Louis Vuitton standards.
• Partner with project teams to evaluate technical feasibility, risks, dependencies, and implementation requirements.
• Lead regional cybersecurity standards implementation across infrastructure, systems, networks, and end‑user environments in line with global policies.
• Ensure compliance with Louis Vuitton and LVMH technology, security, and governance standards.
• Define operational procedures covering backup, patching, access management, incident escalation, maintenance, and recovery.
• Own regional disaster recovery and business continuity readiness, including planning, testing, and remediation.

Profile

Experience and Background

• 15+ years of progressive experience in technology role and at least 5+ years of experience in technology senior leadership roles, including intensive exposure to infrastructure, cloud, architecture, workspace technologies, operations, and cybersecurity.
• Proven people management experience, with the ability to lead regional teams and external partners in a complex, international environment.
• Strong experience in multinational organizations, ideally with close interaction with global headquarters and distributed teams.
• Experience supporting retail and business‑critical environments is highly valued.
• Bacher’s Degree or higher in Computer Science, Computer Information Technology, Engineering, Business Information Systems, or a related technical field from a recognized university.
• Additional professional certifications or executive education in Cloud Architecture (e.g., AWS, Azure), Information Security (e.g., CISSP, CISM), Enterprise Architecture (e.g., TOGAF), or IT Service Management (e.g., ITIL) are strongly preferred.

Technical & Functional Expertise

• Strong understanding of IT service management principles, ideally including ITSM/ITIL-based environments.
• Broad expertise across enterprise infrastructure, networks, end‑user computing, server and platform administration, identity and access management, and cybersecurity.
• Good knowledge of enterprise systems architecture, middleware, databases, and integration environments.
• Experience with service desk operations, IT asset management, disaster recovery, and operational governance.
• Familiarity with modern infrastructure and security practices, with the ability to evolve legacy environments toward more scalable and resilient models.
• Strong IT financial and budget management experience, including ROI and business case development.

Leadership Capabilities

• Strategic and attention to details, able to move effectively between vision, architecture, and execution.
• Strong communication and stakeholder management skills, including the ability to translate technical topics into clear business implications.
• Collaborative and influential, with the credibility to work across regional, global, and external teams.
• Structured, proactive, and solution‑oriented, with high standards for quality and service.
• Effective with strong judgment in operational and transformation contexts.

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat‑top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams. Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community. Join us at LVMH, where your talent is at the heart of our collective successes.