Category Manager (Health Care)

Mannings; Hong Kong; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

Mannings in Hong Kong is seeking a senior Category Manager for Health Care to lead merchandising, pricing and category strategies across our 340-store network. You will collaborate with operations, supply chain, pharmacists and marketing to roll out customer-focused campaigns and drive profitability.

The role requires 7–10 years in category or key account management in FMCG, with strong strategic thinking, negotiation and analytical skills.

Qualifications

• 7-10 years proven category management, key account management or own brand management in FMCG industry.
• Health background experience an advantage
• Demonstrated strategic thinking skills
• Proven ability to influence with strong analytical skills
• Customer-focused, adaptable to change, and highly organised
• Excellent negotiation and communication abilities
• Extensive sourcing network within the industry
• Strong market awareness and acute commercial sense

Responsibilities

• Develop and implement the merchandise, buying and pricing strategies for the designated category management teams.
• Assist Director to contribute to the formation of Company strategy and develop relevant tactics.
• Lead the team to implement the healthcare development plan to capitalize market opportunities
• Keep abreast of the retail environment and initiate appropriate decisions to maintain competitive advantage.
• Keep abreast of HK industry reform developments to capitalize business opportunities
• Generate sales by ensuring Mannings target customers are provided with desired products and services
• Establish and maintain a margin and pricing policy maximizing profits while delivering value
• Negotiate best terms with suppliers and build strong partnerships
• Perform stock management and SKU control to maximize availability and cash flow
• Collaborate with Ops, supply chain, pharmacist, and marketing to roll-out customer-focused merchandising activities
• Lead CRM strategies to improve loyalty and maximize promotion returns
• Develop and train subordinates and manage performance
• Foster open relationships within Merchandise and other Departments

Skills

Strategic thinking

Analytical skills

Negotiation

Communication

Customer-focused

Organised

Influence

Job description

Is this your next challenge in Category Management (Health Care)?

The challenge is to:

Strategic

• Develop and implement the merchandise, buying and pricing strategies for the designated category management teams, in line with the agreed company vision and mission. To increase category penetration, trade up customers, develop competitive edges and to capitalize market opportunities.
• Assist Director to contirbute to the formation of Company strategy and develop relevant tactics.
• Formulate and lead the team to implement the healthcare development plan to capitalize the market opportunities
• Keep abreast of the retail environment by paying regular visits to stores, to competitors and also internationally and initiate appropriate decisions /actions to ensure competitive advantage is maintained.
• Keep abreast on the development of the industry reform in HK to capitalize business opportunities

Sales and Profit

• Generate sales by ensuring that Mannings target customers are provided with products and services that they want.
• Establish and maintain a margin and pricing policy which maximises business profits whilst delivering a good value offer to the customer.
• Negotiate the best terms with suppliers by creating and building strong mutually beneficial partnership relationships.
• Build value creating partnership relationships with the vendor base.
• Maximise other income generation from the vendor base

Stock

• Manage stock levels and mark downs to ensure that product availability is high yet ensure that cash flows and profits are maximised by controlling stock levels within set targets
• Establish and maintain effective SKU control and tail management

Customer Focus

• Work closely with Ops team, supply chain team, pharmacist team and marketing team to roll-out and evaluate merchandising activities and category plans which are customer focused in offering interesting and innovative promotional activities and events to increase sales, profits and foot- traffic
• Continuously review the product category mix to ensure that customers' needs are fully satisfied at all times
• To lead the category management teams to develop appropriate CRM strategies to improve customers' loyalty and to maximize promotion returns

People

• Develop and train subordinates ensuring that they are customer and product focused
• Manage performance through the setting and reviewing of individuals' performance
• Build an effective and open working relationship both within the Merchandise Department and with other Departments
• Provide counsel and guidance to category managers in category management matters

Do you have experience in FMCG?

• 7-10 years proven category management, key account management or own brand management in FMCG industry
• Health background experience an advantage
• Demonstrated strategic thinking skills
• Proven ability to influence, with strong analytical skills
• Customer-focused, adaptable to change, and highly organised
• Excellent negotiation and communication abilities
• Extensive sourcing network within the industry
• Strong market awareness and acute commercial sense

Mannings is the leading health and beauty chain in Hong Kong with over 340 stores, territory-wide. Our trusted reputation is based on Mannings' commitment to improve customer health and personal care, leading to ten consecutive years of being voted "No. 1 Most Preferred Brand" in Hong Kong. Our culture is open and progressive - simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.

Mannings is the leading health and beauty chain in Hong Kong with over 340 stores, territory-wide. Our trusted reputation is based on Mannings' commitment to improve customer health and personal care, leading to ten consecutive years of being voted "No. 1 Most Preferred Brand" in Hong Kong. Our culture is open and progressive - simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.