Business Support Officer - Contract

Robert Half Hong Kong Limited; Hong Kong Island; On-site; HKD 180,000 - 280,000; Full time

Job summary

Robert Half Hong Kong Limited is seeking a Sales Administrator for an Insurance Company in Hong Kong Island. You will review and process policy contracts, handle servicing requests, and maintain records to support client policies.

The role requires HKCEE/DSE or above, with IIQE license a plus. Fresh graduates with IIQE are welcome, and fluency in English is essential. Immediate availability is highly preferred to join a dynamic team.

Qualifications

• HKCEE or DSE or above; IIQE license is a plus.
• Insurance industry experience preferred.
• Experience handling all sales administration tasks.

Responsibilities

• Review and process policy contracts accurately and timely.
• Handle policy servicing requests including ownership/beneficiary changes, policy alterations, claims and surrenders.
• Maintain and update policy administration systems and internal records.
• Liaise with internal teams and business partners to resolve policy-related issues.
• Monitor in-force policies and follow up on outstanding matters.
• Manage daily mail and courier arrangements.
• Support broker portal maintenance and operational documentation updates.
• Assist with administrative and ad hoc tasks assigned by the team lead.

Skills

Team player

Detail oriented

Interpersonal skills

English fluency

Education

HKCEE/DSE

Job description

Our client is looking for Sales Administrator to join a dynamic team at their Insurance Company. If you're looking for a role where you can make an impact, showcase your skills, and grow professionally, this might be the perfect opportunity for you.

The Role

• Review and process policy contracts, ensuring accuracy and timely delivery.
• Handle daily policy servicing requests, including ownership/beneficiary changes, policy alterations, claims, and surrenders.
• Maintain and update policy administration systems and internal records.
• Liaise with internal teams and business partners to resolve policy-related issues.
• Monitor in-force policies and follow up on outstanding matters.
• Manage daily mail and courier arrangements.
• Support broker portal maintenance and operational documentation updates.
• Assist with administrative and ad hoc tasks assigned by the team lead.

Your Profile

• HKCEE or DSE or above, preferable with IIQE license - 1-3.
• Experience in insurance industry is highly preferred.
• Experience and capabilities to handle all matters in relation to sales administration.
• Team player, detail-minded and good interpersonal skills.
• Fluent in reading and writing English; native Cantonese speaking Fresh graduate with IIQE certificate will also be considered.
• Immediately Available is highly preferred.

Reference Number: 67010-0013513927