Business Development Manager (Web3)-Hong Kong

Alibaba Cloud; Hong Kong; On-site; HKD 80,000 - 120,000; Full time

Job summary

Alibaba Cloud in Hong Kong is seeking a candidate to establish customer relationships and expand business opportunities in the Web3 sector. The role involves proactive engagement with cryptocurrency exchanges, HFT firms, and crypto institutions to identify their needs and build effective business pipelines.

The ideal candidate will have a strong background in technology-related business development, with at least 5 years of sales experience, and proficiency in Mandarin due to coordination with headquarters in China.

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Qualifications

• Minimally 5 years experience in technology-related business development or sales experience.
• Proven track record of growth and quota attainment.
• Familiarity with the financial services industry and public cloud computing.

Responsibilities

• Proactively gain insights into the Web3 industry and identify potential customers.
• Initiate conversations using the customer's language and advocate products.
• Conduct regular follow-ups to keep abreast of key customer information.
• Maintain strong relationships with key decision-makers.
• Leverage understanding of customer's industry to recognize technical value.

Skills

Business development

Sales experience

Communication

Team player

Web3 acumen

Education

Bachelor's degree in computer science/engineering or equivalent

Job description

Customer Relationship Establishment & Business Opportunity Expansion

• Proactively gain insights into the Web3 industry, identifying potential customers such as cryptocurrency exchanges, HFT firms, and crypto institutions. Identify key decision‑makers and assess customers' actual needs.
• Initiate conversations using the customer's language, advocate various products and infrastructure solutions, and build effective business pipelines to drive long‑term business growth.
• Conduct regular follow‑ups to keep abreast of key information such as customers' technical evolving plans, budgets, and organizational structure.
• Maintain strong relationships with key decision‑makers, building long‑term operational and technical partnerships, including engaging CXOs and functional teams, to streamline high‑quality after‑sales support and conduct post‑incident analysis.

Product & Technological Value Delivery

• Leverage your understanding of the customer's industry and business background to help them recognize the technical value of Alibaba Cloud’s core products and AI/ML services. Highlight Alibaba Cloud’s competitive advantages to position it as the best partner.
• Independently explain tailored Alibaba Cloud solutions to customers, and clearly communicate the competitiveness of Alibaba Cloud product solutions and the business value that can be created for customers.

Decision-Making Promotion & Business Opportunity Conversion

• Facilitate quick decision‑making from customers to adopt and continually use Alibaba Cloud’s products and technological solutions through effective resource integration and management, creating continuous value for customers.
• Utilize various sales strategies, such as communication, influence, and business proposals, to convert business opportunities, achieve results, and create a win‑win situation with customers.
• Identify issues that impact the customer experience and drive internal solutions to address these problems, improving internal product solutions and processes.

Business Support

• Provide customers with full lifecycle support, integrating all resources to ensure successful project implementation and resolving product usage problems.
• Promote the rapid iteration of Alibaba Cloud products on the customer side and support customers in achieving technical goals.

Job Requirements

• Bachelor's degree in computer science/engineering or equivalent field. Minimally 5 years experience in technology‑related business development or sales experience. Strong business and Web3 acumen.
• Effective communicator and team player, passionate about emerging technology trends.
• Proven track record of growth and quota attainment, covering customer business in markets not limited to APAC region.
• Familiarity with the financial services industry and public cloud computing.
• Proficiency in Mandarin is required as the role will need to coordinate with HQ in China.
• 5+ years of experience in public cloud, with preference given to those familiar with the overseas market and the Web3 sector.