Business Development Manager

UL, LLC; Hong Kong; Hybrid; HKD 380,000 - 700,000; Full time

Job summary

UL Solutions, based in Hong Kong, seeks a senior business developer to lead European market expansion for its Retail Consumer Products vertical. You will nurture strategic relationships with major European customers and collaborate with Sales Managers and leadership to drive revenue and hit business objectives.

You will develop industry account strategies, respond to urgent customer issues, and expand services with existing customers, emphasizing customer satisfaction, account growth and

Qualifications

• University degree in Business Administration, Marketing or a related discipline.
• Five years of experience in high-value corporate account management.
• Eight years of experience in Marketing and/or Sales with account management experience.
• Demonstrated ability to negotiate, acquire and manage high-value customer accounts.
• Ability to sell at the highest level with a compelling value-add strategy.

Responsibilities

• Manages and coordinates on an industry basis with ULs larger customers over all related industries.
• Works on strategies with sales managers to generate revenue growth and achieve bookings goals.
• Responds effectively to urgent and sensitive customer issues.
• Develops and coordinates executive presentations and de-briefings.
• Assists industry leadership in the development of global account strategies, goals and plans.
• Focuses on customer satisfaction, account growth and expansion of services provided, and sustaining customer loyalty for a group of key customers.
• May provide work direction to other employees in charge of specific customer accounts.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

Skills

Negotiation

Account management

Revenue growth

Customer satisfaction

Strategic relationships

Education

Bachelor's degree

Job description

Based in Hong Kong, this role leads business development for the European market within UL’s Retail Consumer Products industry. It manages and coordinates strategic relationships with key European customers, working closely with Sales Managers and industry leadership to drive revenue growth and achieve business objectives. The position focuses on developing and executing industry account strategies, responding to urgent and sensitive customer issues, and expanding services with existing customers. A strong emphasis is placed on customer satisfaction, account growth, and long-term loyalty by proactively identifying emerging customer needs and market opportunities.

• Manages and coordinates on an industry basis with ULs larger customers over all related industries.

• Position works on strategies with sales managers to generate revenue growth and achieve bookings goals.

• Responds effectively to urgent and sensitive customer issues.

• Develops and coordinates executive presentations and de-briefings.

• Assists industry leadership in the development of global account strategies, goals and plans.

• Focuses on customer satisfaction, account growth and expansion of services provided, and sustaining customer loyalty for a group of key customers.

• May provide work direction to other employees in charge of specific customer accounts.

• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.

• Performs other duties as directed.

• University Degree (Equivalent to Bachelors degree) in Business Administration, Marketing or a related disciplines plus generally five years of experience in highest value corporate account management or eight years of experience in Marketing and/or Sales area with account management experience.

• Demonstrated ability to negotiate, acquire and manage high value customer accounts.

• Ability to sell at the highest level with a compelling value-add strategy approach.

• Detailed understanding of the applicable industry product lines and target markets.

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.