Business Development Agency Partner

QBE Insurance

Hong Kong

On-site

HKD 600,000 - 900,000

Full time

14 days+

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Benefits offered by this job

Hybrid Working

Life Leave

Wellbeing Support

Job summary

QBE Insurance Hong Kong is seeking a strategic leader to steer the agency channels, including ALBs and local brokers, by defining and executing the channel strategy and enhancing client relationships. This role focuses on growth, profitability, and compliance within a hybrid working environment.

You will oversee performance, training, and alignment with regulatory requirements while collaborating with internal stakeholders to deliver superior distribution results and high client engagement.

Qualifications

Tertiary qualification in insurance or related disciplines.
Proven experience in agency service and business development is preferred.
Strong communication in Cantonese, Mandarin and English is essential to interact with clients.

Responsibilities

Define and execute the strategy for agency channels (ALBs and local brokers).
Enable channels through valuable service and relationship management.
Build client loyalty and ensure compliance with regulations.

Skills

Analytical Thinking

Communication

Critical Thinking

Customer Service

Distribution Management

Insurance Sales

Intentional collaboration

Managing performance

Marketing

Negotiation

Performance Management

Revenue Growth

Risk Management

Stakeholder Management

Team Management

Education

Tertiary graduate with professional qualifications in insurance or related disciplines

Tools

MS Word

Excel

PowerPoint

Job description

Primary Details

Time Type: Full timeWorker Type: EmployeeTo assist in the development and management of a profitable agency business portfolio within the Company’s guideline and delegated authorities.

Role Highlights

Hong Kong, Hybrid working and permanent
Strategic selling point about the role
Happy to talk flexible working

The Opportunity

Are you ready to shape the future of insurance by driving strategy and building lasting relationships with key clients and partners?

This role offers a unique opportunity to make a real impact—leading business performance, cultivating customer loyalty, and ensuring compliance, all while supporting the growth and innovation of QBE’s agency channels.

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Your New Role

Responsible for the strategy definition, strategy execution, agency servicing and business performance of channels (ie. Agencies and Local Brokers (ALBs) and Agencies)
Enabling our channels (ie. ALBs / intermediaries ) by providing valuable service and continuously enhance customer relationship
Build customer loyalty aligned with our QBE value proposition
Responsible tasks and activities for strategy, growth, profitability, business planning, performance management, people management etc.
Ensure compliance with Insurance Authority’s regulations & requirements
Support best practice and continuous improvement in relation to training, compliance, and practice management in conjunction with internal stakeholders
Ensure all personal accreditation levels and compliance requirements are adhered to
Establish and develop relationships and promote company image with key clients
Monitor client and market requirements and client feedback by conducting client calls / visits
Provide administrative support to the Distribution Team
Learn about new products and understand commission structures for each product in order to enhance the relationships with clients
Provide product expertise to intermediaries on the range of products offered
Monitor and review one’s own performance against individual sales targets
Key Performance Indicator on client development and management - Increase distribution force, Adoption % of digital technology by agents, Client engagement and performance management including motivate top agents; Working with internal stakeholders to maintain service and achieve high NPS
Key Performance Indicator on Growth & Profitability – Track record for year-on-year growth and working with underwriting team to achieve targeted goals and improve debtors and commission ratio

About You

Tertiary graduate with professional qualifications in insurance or related disciplines
Relevant work experience in agency service and business development
Communication in Cantonese, Mandarin, and English is a must to communcate with clients
Sound insurance product knowledge and underwriting skills Pro-active, self-motivated and a good team player
Customer-oriented with excellent interpersonal and presentation skills
Ability to deliver on agreed business targets
Proficient in MS Word, Excel and PowerPoint

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
Life Leave, supporting the life events we all experience, leaving your annual leave for rest
Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards: