Business Analyst (Telecom) - IC

Classy Wheeler Limited; Hong Kong; On-site; HKD 334,800 - 558,000; Full time

Job summary

A technology consulting firm in Hong Kong is seeking a Technical Consultant to help develop digital business strategies and lead requirements activities. The ideal candidate will have a Bachelor’s degree with at least four years of relevant experience in business analysis and consulting within the telecom industry. Strong interpersonal and communication skills are essential, as well as fluency in both English and Chinese. This role offers an opportunity to work closely with clients and executives to drive technology initiatives.

Qualifications

• Minimum 4 years of relevant work experience in business analysis, consulting and/or technology.
• Strong telecom business knowledge.
• Working experience as a Technical Consultant with knowledge of Product Catalog, CRM, Order Management, Field Service.

Responsibilities

• Work closely with client leaders to develop digital business strategies.
• Lead requirements activities to refine customer and business user stories.
• Facilitate communication across functional teams during testing.

Skills

Business analysis

Technical consulting

Problem solving

Interpersonal communication

Fluency in English and Chinese

Education

Bachelor degree in Business Administration, Technology, Engineering or related field

Tools

Oracle BRM

Salesforce

Job description

Job Description

• Working closely with the client’s leaders to develop their digital business through different operational & technology initiatives
• Lead requirement activities to facilitate elaboration of customer and business user stories
• Execute testing and facilitating communication across different functional teams
• Lead change management for both client’s business and technology teams, ensuring operational and business benefits are realized

Job Requirements

• Bachelor degree in Business Administration, Technology, Engineering or a related field
• Minimum 4 years of relevant work experience in business analysis, consulting and/or technology.
• Strong telecom business knowledge
• Working experience as a Technical Consultant with knowledge of the Product Catalog, CRM, Order Management, Field Service, Oracle BRM, Data Architect
• Telecom industry knowledge and standards (B/OSS stock and TM Forum standards)
• Nice to have salesforce knowledge
• Strong experience in gathering requirements and delivering changes in telecom industry and with a mix of business, technology and digital focused projects
• Demonstrated strong business acumen, with ability to apply creativity and judgment in analysing and solving complex problems
• Excellent interpersonal and communication (written, oral and presentation) skills, demonstrating maturity to work with executives and senior leaders
• Fluency in English and Chinese (Cantonese, Mandarin is prefer)
• Self-motivated team player