This role sits between the business and the Meridian build team. You will understand how operations, finance and commercial teams work, capture what each integration needs to do, and write specifications clear enough for developers to build and QA to test.
You will work under the functional direction of the Integration / MDM Lead, who owns data definitions and priorities, and help keep the backlog clear, realistic and tied to business value.
RESPONSIBILITIES
- Gather and analyze requirements for new interfaces and changes with business users, partners and system owners.
- Document current and target processes and data flows across TMS, ERP, CRM and partner systems.
- Write functional specifications, data mappings, business rules and acceptance criteria.
- Maintain the integration backlog with the Integration / MDM Lead, including priority and readiness.
- Support carrier, agent and customer onboarding on the business side, from data requirements to testing.
- Answer developer questions during the build and support QA and user acceptance testing.
- Keep documentation of each interface current after go-live.
REQUIRED SKILLS AND EXPERIENCE
- Three years or more as a business analyst or functional analyst, ideally on integration, ERP or logistics systems.
- Ability to document processes, data mappings and business rules precisely.
- Working understanding of APIs, EDI and data exchange, enough to discuss options with developers.
- Comfortable with basic SQL, Excel and data analysis.
- Strong stakeholder management across operational and finance teams.
- Fluent English and Mandarin. Cantonese is an advantage.
DESIRABLE SKILLS AND EXPERIENCE
- Logistics, freight forwarding or supply chain background.
- Experience with Azure DevOps or Jira for backlog management.
- Exposure to master data management or data governance.
EDUCATION
- Degree in business, information systems, supply chain or a related field, or equivalent experience.
- Business analysis certification such as CBAP or equivalent is an advantage.
SUCCESSFUL CANDIDATE
- Curious about how the business actually works.
- Precise, structured and good at writing.
- Able to push back on unclear requirements and get to a decision.