Business Analyst - DS/MC

ST Engineering Mission Software & Services Pte Ltd; Hong Kong; On-site; HKD 350,000 - 520,000; Full time

Benefits offered by this job

Competitive remuneration

Comprehensive benefits

Job summary

ST Engineering Mission Software & Services in Hong Kong seeks a discovery-driven Business Analyst to partner with agencies and enterprises. You will navigate the end-to-end requirement journey - from vague initial ideas to structured technical specifications - ensuring that our digital solutions are both technically soundand user-centric.

As a Business Analyst, you will be the bridge between agency stakeholders, UX designers, and technical engineers.

Qualifications

• 2-5 years of experience as a Business Analyst or in a related role.
• Experience in QA testing (manual, functional, or UAT) and familiarity with defect management.
• Strong understanding of Scrum/Kanban methodologies and experience managing backlogs in JIRA or Confluence.

Responsibilities

• Gather and analyse complex business requirements/ needs and translate them into functional and technical specifications, ensuring alignment with project goals.
• Analyse business processes, identify areas for improvement, and provide recommendations for optimisation.
• Develop comprehensive Business Requirement Documents that capture both functional and non-functional needs.
• Translate high-level requirements into detailed user stories, use cases, and functional requirements for development teams.
• Conduct gap analysis and impact assessments to support user adoption of new initiatives.
• Apply Design Thinking principles to solve complex business problems and deliver user-centric solutions.
• Facilitate workshops and brainstorming sessions to uncover user needs and define project scope.
• Lead the ideation, prototyping, and user testing phases to iterate and improve solutions.
• Develop empathy with end-users by conducting user research and gathering feedback through interviews, surveys, and usability testing.
• Collaborate with UX/UI designers to ensure designs meet both business requirements and user expectations.
• Develop test scenarios and lead UAT to ensure the final build matches the defined requirements. Collaborate with QA teams on performance requirements, helping translate user load expectations into parameters for performance testing tools.
• Partner with Solution Architects and Developers to understand infrastructure constraints. Translate these technical realities into business trade-offs that stakeholders can understand.

Skills

Business Analysis

QA Testing

Scrum/Kanban

JIRA

Confluence

Design Thinking

User Research

Stakeholder Management

Backlog Management

UAT

Tools

Miro

FigJam

Job description

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, toour partners and customers.

About our Line of Business – Mission Software & Services

OurMission Software & Servicesbusiness provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

We are seeking a discovery-driven Business Analyst to partner with agencies/ enterprises. You will navigate the end-to-end requirement journey - from vague initial ideas to structured technical specifications - ensuring that our digital solutions are both technically soundand user-centric.

As a Business Analyst, you will be the bridge between agency stakeholders, UX designers, and technical engineers. Your primary mission is to translate complex business needs into actionable requirements while maintaining a high standard for user experience.

Be Part of Our Success

• Gather and analyse complex business requirements/ needs and translate them into functional and technical specifications, ensuring alignment with project goals.

• Analyse business processes, identify areas for improvement, and provide recommendations for optimisation.

• Develop comprehensive Business Requirement Documents that capture both functional and non-functional needs.

• Translate high-level requirements into detailed user stories, use cases, and functional requirements for development teams.

• Conduct gap analysis and impact assessments to support user adoption of new initiatives.

• Apply Design Thinking principles to solve complex business problems and deliver user-centric solutions.

• Facilitate workshops and brainstorming sessions to uncover user needs and define projectscope.

• Lead the ideation, prototyping, and user testing phases to iterate and improve solutions.

• Develop empathy with end-users by conducting user research and gathering feedback through interviews, surveys, and usability testing.

• Collaborate with UX/UI designers to ensure designs meet both business requirements and user expectations.

• Develop test scenarios and lead UAT to ensure the final build matches the defined requirements. Collaborate with QA teams on performance requirements, helping translate user load expectations into parameters for performance testing tools.

• Partner with Solution Architects and Developers to understand infrastructure constraints. Translate these technical realities into business trade-offs that stakeholders can understand.

Stakeholder Management

• Act as the primary point of contact for business requirements, providing clear communication and updates.

• Build strong relationships with stakeholders, ensuring expectations are managed and aligned throughout the project.

• Prioritize competing requirements and help stakeholders make informed decisions.

Collaboration & Teamwork

• Collaborate closely with cross-functional teams including developers, designers, project managers, and product owners to ensure alignment and smooth project execution.

• Participate in agile ceremonies such as stand-ups, sprint planning, and retrospectives.

Qualities We Value

• 2-5 years of experience as a Business Analyst or in a related role.

• Experience in QA testing (manual, functional, or UAT) and familiarity with defectmanagement.

• Strong understanding of Scrum/Kanban methodologies and experience managing backlogs in JIRA or Confluence.

• Strong understanding of business analysis tools and techniques.

• Ability to gather and analyse complex business requirements and translate them into technical specifications.

• Knowledge of Design Thinking methodologies and user-centred design principles.

• Demonstrated experience in taking a project from an undefined "problem state" to a structured "solution roadmap."

• Strong facilitation and story telling skills, with the ability to reconcile conflicting priorities between diverse stakeholder groups.

• Analytical mindset with strong attention to detail and problem-solving skills. Ability to handle high ambiguous requirements and use cases.

• Familiarity with tools such as JIRA, Confluence, Miro, FigJam or similar collaboration platforms is preferred.

• Ability to work both independently and as part of a cross-functional team.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.

• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.

• Meaningful work and projects that make a difference in people’s lives.

• A fun, passionate and collaborative workplace.

• Competitive remuneration and comprehensive benefits.