Brand Representative - Hysan Place, Hollister

Abercrombie & Fitch Co.; Hong Kong; Presencial; HKD 20.664 - 27.552; Tempo parcial

Benefícios oferecidos por esta vaga

Merchandise Discount

Flexible Schedule

Opportunities for Career Advancement

Opportunity to Become a Brand Affiliate

Training and Development

A Global Team of People Who'll Celebrate you for Being YOU

Resumo da vaga

AFH Hong Kong Stores, Limited is seeking Brand Representatives to enhance our store experience. You will engage customers warmly, ensuring they feel welcomed and supported with product guidance.

This role involves maintaining an organized sales environment, efficiently handling cash wrap operations, and supporting online order fulfillment. If you have strong customer service skills and enjoy a dynamic work environment, we encourage you to apply.

Qualificações

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Responsabilidades

• Provide warm, welcoming, and attentive service to all customers.
• Support product replenishment and maintain a clean, organized sales environment.
• Process purchases, returns, and exchanges efficiently at checkout.
• Support online order fulfillment and in-store pick-up.

Conhecimentos

Customer service skills

Organizational skills

Attention to detail

Descrição da vaga

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all.

What You’ll Do

• Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
• Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
• Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
• Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Qualifications

• Ability to create a welcoming and inclusive customer experience.
• Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
• Strong organizational skills and attention to detail.
• Reliability and commitment to consistent attendance.

Benefits & Perks

• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.