Beauty Advisor: Elevate Omni-Channel Experience

Sephora Hong Kong Limited; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Benefits offered by this job

Staff discount

Medical, dental & life insurance

Discretionary bonus

Staff training

Gratis samples

Job summary

Sephora Hong Kong Limited is seeking a Beauty Advisor to welcome customers, share expert beauty knowledge and help them discover our iconic brands. You will engage with international shoppers and contribute to a vibrant omni-channel experience.

In this role you will collaborate with a diverse team, maintain store standards, and support store goals and KPIs while delivering outstanding service and fashion-forward recommendations.

Qualifications

• At least 1 year of beauty, fashion retail or FMCG experience.
• Confident to serve international customers; English is a must.
• Passionate and knowledgeable about beauty, fragrance, makeup and skincare.

Responsibilities

• Provide a welcoming environment and proactively listen to customer needs.
• Inspire customers with creativity and product knowledge across Sephora brands.
• Support e-commerce initiatives to create personalized omni-channel experiences.
• Keep the store tidy, well stocked and achieve store KPIs.
• Collaborate with teammates to drive sales and strong team culture.

Skills

Customer service

English fluency

Sales skills

Beauty product knowledge

Teamwork

Job description

Sephora Hong Kong Limited is seeking a Beauty Advisor to welcome customers, share expert beauty knowledge and help them discover our iconic brands. You will engage with international shoppers and contribute to a vibrant omni-channel experience.

In this role you will collaborate with a diverse team, maintain store standards, and support store goals and KPIs while delivering outstanding service and fashion-forward recommendations.