Barista & Café Service & Guest Experience Specialist

ASK Café; Hong Kong; On-site; HKD 90,000 - 96,000; Full time

Job summary

ASK Café in Kowloon Tong is seeking a full-time staff member to provide excellent food and beverage service, take orders, and ensure smooth cafe operations. Fluency in English and Chinese is required; Mandarin is an advantage. Passion for coffee and barista qualifications are preferred. Compensation is hourly.

The role focuses on guest satisfaction with attention to hygiene and service quality in a busy cafe environment.

Qualifications

• Passion for coffee; experience in leading coffee houses preferred.
• Good communication and interpersonal skills; customer-oriented.
• Fluent in written and spoken English and Chinese; Mandarin a plus.

Responsibilities

• Provide excellent service for food & beverage ordering and serving.
• Ensure food safety and hygiene standards.
• Ensure smooth café operations.
• Obtain customer feedback during operations to ensure satisfaction.

Skills

Coffee passion

Communication skills

Bilingual English/Chinese

Barista qualifications

Job description

ASK Café in Kowloon Tong is seeking a full-time staff member to provide excellent food and beverage service, take orders, and ensure smooth cafe operations. Fluency in English and Chinese is required; Mandarin is an advantage. Passion for coffee and barista qualifications are preferred. Compensation is hourly.

The role focuses on guest satisfaction with attention to hygiene and service quality in a busy cafe environment.