Payment Operations Manager

OCBC; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits

Learning and development opportunities

Job summary

OCBC is seeking a highly skilled Assistant Vice President for their Remittance Team in Hong Kong. The successful candidate will oversee remittance transactions, ensuring compliance and accuracy, while managing a team in the absence of the Team Lead.

The role requires strong expertise in Remittance Operations and AML regulations, and involves collaboration with internal and external partners to enhance operational workflows.

We offer a competitive salary and a suite of flexible benefits to support your lifestyle.

Qualifications

• Minimum of 7 years of relevant experience in payment operations.
• At least 3 years of experience in supervising and leading a team.
• Strong knowledge of AML regulations and transaction monitoring.

Responsibilities

• Conduct thorough verification of remittance transactions.
• Oversee the Remittance Team in the absence of the Head of Remittance.
• Assist the Head of Remittance with operational tasks and process improvements.

Skills

Remittance Operations expertise

Leadership skills

Analytical skills

Communication skills

Knowledge of AML regulations

Education

Bachelor’s degree in Finance or related discipline

Tools

Microsoft Office applications

Job description

Your Opportunity Starts Here.

We are seeking a highly skilled and experienced Assistant Vice President to join our Remittance Team within the Payment Operations Department. The successful candidate will play a pivotal role in ensuring the accuracy and compliance of remittance transactions, overseeing Anti‑Money Laundering (AML) transaction reviews, and providing leadership by managing the team in the absence of the Team Lead. This role also involves supporting the Head of Remittance with various operational and strategic initiatives aimed at enhancing departmental efficiency.

Key Responsibilities

• Conduct thorough verification and detailed review of remittance transactions to ensure accuracy, adherence to internal policies, and compliance with regulatory requirements.
• Apply knowledge of CASA (Current Account Savings Account) and Time Deposit transactions, which will be considered an advantage.
• Demonstrate strong expertise in Remittance Operations, particularly in transaction investigation and resolution.
• Review and monitor AML transactions, identifying and escalating suspicious activities in accordance with AML guidelines and regulatory standards.
• Coordinate and report funding activities to the Treasury department promptly and accurately.
• Oversee the Remittance Team during the absence of the Head of Remittance.
• Lead, supervise, and motivate a team of at least seven staff members, ensuring smooth daily operations and timely resolution of issues.
• Provide leadership support in the absence of the Team Lead to maintain team productivity and operational continuity.
• Assist the Head of Remittance with ad hoc projects and operational tasks to drive process improvements and achieve departmental goals.
• Maintain comprehensive and accurate documentation related to remittance transactions and AML reviews.
• Collaborate effectively with internal stakeholders and external partners to resolve discrepancies and optimize operational workflows.
• Ensure strict compliance with internal controls, company policies, and all relevant regulatory requirements within payment operations.

Qualifications

• Bachelor’s degree in Finance, Business Administration, or a related discipline.
• Minimum of 7 years of relevant experience in payment operations, remittance processing, or financial services.
• At least 3 years of proven experience in supervising and leading a team.
• Strong knowledge of AML regulations, transaction monitoring, and investigation processes.
• Demonstrated leadership skills with the ability to manage and develop a team effectively.
• Excellent analytical skills with meticulous attention to detail.
• Strong communication and interpersonal skills, with the ability to manage multiple priorities and work efficiently under pressure.
• Proficient in payment systems and Microsoft Office applications.
• Excellent command of written and spoken English.
• Proficiency in Putonghua is an advantage.

What We Offer

• Competitive base salary.
• A suite of holistic, flexible benefits to suit every lifestyle.
• Community initiatives.
• Industry‑leading learning and professional development opportunities.
• Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.