AVP, Employee Benefits & Growth Strategy

FWD Insurance; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

FWD Group is seeking a seasoned executive to assist the Head of Employee Benefits in shaping business development, operations, marketing and strategic initiatives across Group Life and Group Medical insurance. The role focuses on sustainable growth, profitability, operational excellence and delivering a superior customer and distribution partner experience within a fast-growing pan-Asian insurer.

You will oversee EB quotations, pricing and governance while driving cross-functional initiatives

Qualifications

• Bachelor’s degree in Business Administration, Finance, Insurance or related discipline.
• Minimum of 10 years of relevant insurance experience, with strong exposure to employee benefits, group life and group medical insurance.
• Proven experience in leading multiple EB functions, such as business development, operations, marketing, product or projects.
• Strong commercial acumen and a track record in business growth, operational improvement and cross-functional delivery.
• Experience working with agencies, brokers and other distribution partners is highly preferred.
• Strong leadership, stakeholder management, analytical and execution skills.

Responsibilities

• Partner with the Head of EB to formulate and execute business strategies, annual plans and key priorities.
• Oversee the day-to-day coordination of Business Development, Operations, Marketing and Projects, ensuring effective execution and collaboration.
• Drive business development and maintain strong relationships with agencies, brokers and other distribution partners to support acquisition, growth and retention.
• Identify cross-selling opportunities and collaborate with internal teams to strengthen customer propositions.
• Provide oversight on EB quotations, underwriting and pricing to balance competitiveness, portfolio quality, risk and profitability.
• Lead marketing, product and partner engagement initiatives in support of business objectives.
• Drive process, service and technology improvements to enhance efficiency, controls and customer experience.
• Lead key EB projects with effective governance, stakeholder alignment and risk management.
• Ensure compliance with applicable regulatory, governance and Anti-Money Laundering requirements.
• Monitor business and operational performance, coach team members and act for the Head of EB when required.

Skills

Strategic thinking

Leadership

Stakeholder management

Analytical skills

Execution

Business development

Education

Bachelor's degree in Business Administration, Finance, Insurance or related discipline

Job description

FWD Group is seeking a seasoned executive to assist the Head of Employee Benefits in shaping business development, operations, marketing and strategic initiatives across Group Life and Group Medical insurance. The role focuses on sustainable growth, profitability, operational excellence and delivering a superior customer and distribution partner experience within a fast-growing pan-Asian insurer.

You will oversee EB quotations, pricing and governance while driving cross-functional initiatives