Associate/Vice President, Employee Relations Advisor

Testing Site - JPMC; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

JPMorgan Chase in Hong Kong is seeking an Associate/VP, Employee Relations Advisor to manage ER matters across APAC, conduct investigations, and advise leaders. You'll partner with HRBPs, Legal, Compliance and Audit to ensure consistent practices and enhance employee experience.

Responsibilities include handling grievances, implementing ER strategy, driving risk controls, and delivering trusted service to internal clients.

Qualifications

• Minimum 5 years’ experience in HR Advisory, Employee Relations, HR Regulatory Affairs, or Employment Law.
• Knowledge of Employee Relations policies, practices, and philosophy.
• Risk and control mindset; ability to conduct investigations following protocols.
• Apply technical knowledge and business acumen for appropriate solutions.

Responsibilities

• Manage APAC employee relations matters, including grievances, investigations, and disciplinary actions.
• Provide ER advice to stakeholders in line with policy, local legislation, and regulatory requirements.
• Participate in or drive enabling ER projects and risk/control initiatives.
• Create a trusted experience for internal clients, enhancing employee experience and stakeholder satisfaction.
• Drive the ER strategy with stakeholders and partners.

Skills

HR Advisory

Employee Relations

Risk & Control

Analytical skills

Interpersonal skills

Stakeholder management

Influence

Time management

Education

Bachelor's degree or equivalent

Tools

Data tools

AI in case management

Job description

Are you ready to make a significant impact on employee relations in the Asia Pacific region? In this role, you will play a crucial role in managing employee relations cases and providing expert advice to business leaders and HR colleagues. Join us to deliver exceptional employee experiences and drive strategic initiatives in a dynamic environment.

As an Associate/Vice President, Employee Relations Advisor in the APAC Employee Relations team, you will be responsible for managing employee relations matters, conducting workplace investigations, and providing sound advice to stakeholders. You will collaborate with HR Business Partners, Legal, Compliance, and other partners to ensure consistent practices and enhance the employee experience.

Job Responsibilities:

• Manage employee relations matters in APAC, including handling workplace grievances, conducting investigations, and determining disciplinary actions.
• Provide relevant ER advice to stakeholders in line with JPMC policy, local legislation, and regulatory requirements.
• Participate in or drive enabling projects for the APAC ER team and engage in risk and control initiatives.
• Create a trusted experience for internal clients, enhancing employee experience and stakeholder satisfaction.
• Drive the ER strategy with stakeholders and partners.
• Collaborate with key clients, including employees, HR Business Partners, and Business Managers, and partners such as HR, Legal, Compliance, and Audit.

Required Qualifications, Capabilities, and Skills:

• Minimum of 5 years’ experience in HR Advisory, Employee Relations, HR Regulatory Affairs, or Employment Law.
• Knowledge of Employee Relations policies, practices, and philosophy.
• Risk and control mindset; ability to conduct investigations following protocols.
• Apply technical knowledge and business acumen for appropriate solutions.
• Strong analytical skills to identify issues and trends quickly, paired with strong interpersonal skills, including emotional intelligence, for sensitive inquiries.
• Experience in a global, matrixed, and complex business environment, in particular in international organisations and/or financial services.
• Strong organizational and time management skills; multitask in a fast-paced environment.
• Effective influence across all levels, partnering with multiple stakeholders.
• Bachelor's degree or equivalent.
• Fluency in Japanese is required as the role is focused on working with clients in on matters involving employees and managers inJapan.
• Aptitude to leverage all applicable business data tools and AI in case management and operational efficiencies

Preferred Qualifications, Capabilities, and Skills:

• Aptitude to leverage all applicable business data tools and AI in case management and operational efficiencies