Associate, Market & Sales Support, ICD Portal

Tradeweb Markets; Hong Kong; On-site; HKD 240,000 - 420,000; Full time

Job summary

Tradeweb Markets in Hong Kong is seeking an Associate for its HK office to provide trade execution, client servicing, and administrative support. The role involves maintaining client spreadsheets, reporting, scheduling, and supporting sales staff across regions including Singapore, London, and the U.S.

You will interact with FTSE 350 treasury departments and external callers daily. The successful candidate will work with teams in multiple regions, demonstrating strong Excel and data skills,

Qualifications

• Academic qualifications: degree in accounting, business, economics, finance or law, or any other degree with two relevant courses passed.
• Computer proficiency: extensive skills in Microsoft Office, email, internet and calendaring with ability to learn new programs quickly.
• Demonstrable Excel proficiency and data manipulation skills.
• Business level proficiency in Cantonese and Mandarin to support HK and mainland clients.
• Excellent communication skills in English, both written and spoken.
• Ability to handle multiple tasks, prioritise and meet deadlines.
• Excellent organisational skills.
• Team player who can also work independently with minimal supervision.
• Ability to thrive in a fast-paced environment with professional etiquette.

Responsibilities

• Trade execution of money market funds via phone, email and proprietary systems.
• Assist with the implementation of technological solutions for clients and prospects.
• Client daily accounting requirements and report production.
• Produce daily data reports.
• Produce reconciliation reports.
• Provide support to the Global ICD Trade Desk, Onboarding Teams and Regional Sales Staff.
• Provide client service to institutional client base.
• Assist with the sales department's regional sales representative requests.
• Assist with special projects as required.
• Assist with prospect research and contact database maintenance.
• Conduct cold outreach through approved email, telephone and Linkedin channels to introduce the platform and arrange meetings.

Skills

Excel proficiency and data

English communication

Cantonese and Mandarin

Organisational skills

Multitasking

Team player

Education

Degree in Accounting/Business/Economics/Finance or Law

Tools

Microsoft Office Suite

Job description

Tradeweb acquired Institutional Cash Distributors (ICD) to add corporate treasurers as a new client channel, expanding beyond its institutional, wholesale, and retail markets.

ICD is one of the largest U.S. institutional money market fund portals, serving 500+ corporate treasury organizations across 45+ countries.

Mission: Move first and never stop. Collaborate with clients to create and build solutions that drive efficiency, connectivity, and transparency in electronic trading.

About the Role

We are recruiting an Associate-level candidate for our Hong Kong office, to provide trade execution, client servicing, sales and administrative support, including maintaining client spreadsheets, client reporting, scheduling, and fulfilling sales staff requests. The successful candidate will interact with a diverse group of external callers and visitors, as well as internal contacts at all levels of the organisation. They can expect to work closely with team members in Singapore, London and the U.S., and liaise daily and maintain excellent relationships with FTSE 350 treasury departments.

Job Responsibilities

• Trade execution of money market funds via phone, e‑mail and proprietary systems
• Assist with the implementation of technological solutions for clients and prospects
• Client daily accounting requirements and report production
• Produce daily data reports
• Produce reconciliation reports
• Provide support to the Global ICD Trade Desk, Onboarding Teams and Regional Sales Staff
• Provide client service to institutional client base
• Assists with the sales department's regional sales representative requests
• Assists with special projects as required
• Assist the sales team with prospect research and contact database maintenance
• Conduct cold outreach through approved email, telephone and Linkedin channels to introduce the platform and arrange meetings.

Qualifications and Requirements

Academic and Industry Qualifications

• Industry Qualification: Holds Support and Licensed Representative (“LR”) status through Hong Kong Securities and Future Ordinance (SFO)
• Regulatory Exam: Passed HKSI Licensing Examination (LE) Paper 1 and Paper 7 (Financial Markets) and Paper 8 (Securities)
• Academic Qualification: degree in a relevant field (e.g. Accounting, Business Administration, Economics, Finance or Law) OR any other degree with a pass in at least two courses in those fields
• Computer proficiency: extensive skills in Microsoft Office, e‑mail, Internet, calendaring software with ability to learn new programs quickly
• Demonstrable level of proficiency in Excel and data manipulation skills
• Business level proficiency in Cantonese and Mandarin to support Hong Kong and mainland Chinese clients
• Excellent communication skills in English – written and spoken.
• Ability to handle multiple tasks, prioritise and meet deadlines
• Excellent organisational skills
• Team player with the ability to think and act independently. Ability to work with minimal supervision.
• Demonstrable ability to work in fast paced environment
• Exemplary professional attitude and telephone / digital etiquette

Technical and Language Skills

• Computer proficiency: extensive skills in Microsoft Office, e‑mail, Internet, calendaring software with ability to learn new programs quickly
• Demonstrable level of proficiency in Excel and data manipulation skills
• Business level proficiency in Cantonese and Mandarin to support Hong Kong and mainland Chinese clients
• Excellent communication skills in English – written and spoken.

Non-Technical Capabilities

• Ability to handle multiple tasks, prioritise and meet deadlines
• Excellent organisational skills
• Team player with the ability to think and act independently. Ability to work with minimal supervision.
• Demonstrable ability to work in fast paced environment
• Exemplary professional attitude and telephone / digital etiquette